Caliber - Jacksonville Fl - Merrill Rd
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I really appreciate communicating throughout the process, giving me update.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional great work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Marianda was great to work with! She was super knowledgeable and kind, a 10/10 employee
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you just like new...
Customer Service - 5.0/5.0 -
Just like new....Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took a lot longer than I was expecting, but the work done was very good.
Customer Service - 5.0/5.0 -
Was kept apprised of the situation regularly.
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the experience from intake to completion. Miranda was very knowledgeable and set the expectations upfront, immediately earning my trust. The communication was great and the repair was punctual. Icing on the cake, I was able to leave my rental car for them to return for me! I felt like the red carpet was rolled out. I was very shocked to learn that Miranda was not the owner of the company. She displayed such great ownership. Thanks Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ivanchy was great, he kept me updated with texts throughout the process and was always responsive. Didn’t take nearly as long as I thought it would for repairs!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ivanchy did amazing work on my Santa Fe. Hes certainly a Master of his craft. I certainly appreciate his professionalism and courtesy. Kimberly and Miranda were also extremely helpful. Thank you all for a great job done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I know they worked hard to get my truck repaired in a timely manner and Miranda keep me informed on the repair
Customer Service - 5.0/5.0 -
Miranda was very good at keeping me informed on the repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
Very poor QA.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Becky Whitney from the Gainesville location was very helpful she kept me informed through the entire process. Miranda Walker from Jacksonville is a GEM
Customer Service - 5.0/5.0 -
Becky Whitney from the Gainesville location was very helpful she kept me informed through the entire process. Miranda Walker from Jacksonville is a GEM
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Body repair/paint is fantastic. My alignment is off but was not done by caliber.
Customer Service - 5.0/5.0 -
Miranda was excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They worked efficient and fast . Great service