Caliber - Jacksonville Fl - Merrill Rd
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy buena atención,rapidez y trabajo
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
We didn’t realize when picking up the vehicle that the damaged gasket around the front door wasn’t repaired/replaced. Also, lower panel appears that it’s missing something. It doesn’t match the same area on the drivers side. Please give me a call to discuss.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Looked great
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you very much to Caliber for the fast and good service of the car. Special thanks to Miranda.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Calliber promised an one-time repair and delivery and they met their goal. Thank you Meredith for the update and care of my vehicle.
Customer Service - 5.0/5.0 -
Kimberly was prepared with my documents before I could explain the reason for my visit.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great and helped me get back on the road looking better than ever! The whole team went above and beyond for my truck, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really satisfied with the caliber of work on my truck.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Miranda very helpful. Good job on bumper.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Miranda and Kimberly were exceptional representatives of your firm. Their customer service and care makes me want to come back and that's NOT a 'thing' with your type of service offering.
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Good people!!! The repair looks absolutely amazing.
Customer Service - 5.0/5.0 -
Excellent customer service and very informative. She kept me updated throughout the repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly recommend this business.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
El arreglo quedó impecable, el trato fue excelente, estoy muy contento con haberlos escogido para el arreglo del auto, gracias.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Todo perfecto
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car riding a little different
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went very smoothly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent experience much much better than any dealership. Communication, tracking exceeded expectations
Likely to Recommend - 5.0/5.0 -
Would absolutely recommend caliber, they have thousands of service centers around the country and communication. Superb customer service excellent even their AI system does keep them on track. The humans raise service to the next level.
Repair Quality - 5.0/5.0 -
It was a fabulous job beyond just being satisfied
Customer Service - 5.0/5.0 -
Even though caliber has an automated/AI system to keep you a prize of tracking through your vehicle vehicles there is a live person that also communicates in the beginning with the walk-through and in the end with the follow up walk-through. I had customer service wise. This is fabulous.