Caliber - Kalamazoo
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Better than I expected somehow it looked newer appreciate Justin for taking care of me. Thanks for the receptionist for her nice smile.
Likely to Recommend - 5.0/5.0 -
Someone informed me that they did great work so it’s only right that I do the same
Repair Quality - 5.0/5.0 -
It was what I expected, which is great I heard from a friend that they do a great job
Customer Service - 5.0/5.0 -
Customer service was very attentive and they gave me a great comfort level
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A job well done easy to work with Received my car back in a short amount of time thank you I appreciate that
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Small Stain Discoved on the interior sunroof Cover & the instrument cluster is smudgy and will need to be cleaned.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Did an excellent job. One bubble on the door’s edge. Not visible just feel able. Window wasn’t set to correct top and bottom limits. However I know how to reprogram it so not a big deal.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with this company. The mechanic was friendly, knowledgeable, and did an excellent job with the repairs. Justin was especially helpful throughout the process, keeping me informed and making everything easy to understand. The repairs were completed much faster than I expected, and I was very satisfied with the results. I truly appreciated the excellent customer service and communication. I would definitely use this company again in the future if needed and highly recommend them to others.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
One chip remained we discovered after pickup, but they are going to fix it for us after the fact.
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Trevor, was great to work with!!
My Experience - 5.0/5.0 -
Everything looks good so far, they did the work quickly for getting the vehicle dumped on them. The accident happen just around the corner from their shop. Dropped it off a little while after. Insurance required manufactures parts. So I’m thinking it added some time. Overall we are happy with their service. Thanks Justin.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
All went good, wish they could have washed it. Covered with water spots from what looked like from sanding. Other than that all was great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Justin was the best. He made my bad day painless.