Caliber - Kalamazoo
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job, repairs were very fast and look great! Car was washed and even cleaned up inside. Many thanks to everyone at Caliber.
Likely to Recommend - 5.0/5.0 -
All and all I feel like my truck, and myself was taken care of at this shop!
Repair Quality - 4.5/5.0 -
All in all. A great job from what I can tell so far. If I had to give something to work on I guess for the type of repairs needed. It took longer than expected to get my truck back.
Customer Service - 5.0/5.0 -
Very friendly and step by step knowledge of where they were in the process
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very friendly. Good communication!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciate the professional and kind service Brian and his team gave me his Techs did a Beautiful Job on my truck they even did extra for me and put my molding on! You Guys are Awesome 😎
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was extremely impressed with the service, with the updates, phone calls, and with my cars repairs, and even the surprise detailing job when I got in my car to leave. I was very happy with the service and the repairs. I’ve already told several people at work about the wonderful experience, I had this time. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent Customer Service. I am happy with the work. Just watching the rubber seal around the rear passenger door to make sure the small crack in that doesn’t get larger.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have had work done there in the past, and been very satisfied. Each repair experience is unique, however I won't allow this one experience to shade my ultimate perception.
Repair Quality - 4.5/5.0 -
While the work was done slowly, I believe it was completed thoroughly. I was provided regular updates throughout the process, which were helpful.
Customer Service - 5.0/5.0 -
The staff in the office were courteous and professional.
My Experience - 5.0/5.0 -
Brian and the team did an excellent job of communicating the status of the car throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work! I appreciated the high communication during the service process.
Customer Service - 5.0/5.0 -
Very pleasant
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service quick turn around
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They did a good job I just got frustrated because they moved my completion date 10 times. I gave my rental back while we were on vacation because I didn’t want it sitting there while we were out of state and because the car was supposed to be done while we were gone. The day was moved 3 more times after I got home. I got my car and it seems to be running well.