Caliber - Kennesaw
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very great service everything was fixed properly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jordan was awesome! He kept me updated throughout the whole experience and my car looks fantastic! Thank you!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Overall, I had a great experience with the service on my car the work was done efficiently and everything has been running perfectly since. I truly appreciate the quality and professionalism of the technicians. However, I do want to share some feedback regarding my interaction at the front desk. The representative I spoke with (red hair and tattoos) came across as unprofessional and dismissive during our interaction, which took away from an otherwise positive experience. I’m sharing this not to complain, but in hopes that it can help improve customer service moving forward, because the actual service on my vehicle was excellent.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would never recommend them again my friend also has this same experience!
Repair Quality - 0.5/5.0 -
Upon having my car for a month it wasn’t not properly repaired the fender is crooked the hood is still bent to the point where it’s hard to install my window wipes the connections under my car are horribly done when I turn something is rubbing. The air comes on makes a sweeping noise. They have taken parts off the inside off my car that had nothing to do with the damage it now sounds like my engine is slipping or something I’m not sure but someone needs to get back in touch with me or my lawyer I’m so disappointed to have had to go through this after a not at fault accident! Jordan smiled in my face after knowing what they did I suppose they thought I wouldn’t notice
Customer Service - 0.5/5.0 -
The worst body shop I’ve ever dealt with. Stolen car parts unfinished work.
Returned Clean
My Experience - 5.0/5.0 -
I think everyone did an excellent job.🤗👍🏿
My Experience - 5.0/5.0 -
Caliber Collision provided an excellent experience from start to finish. The intake process was smooth and efficient, communication was prompt and consistent throughout, and the repairs were completed in a timely manner. I felt well-informed at every stage, and their attentiveness to both the vehicle and customer service was clearly a priority.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
This facility is not capable to fix the car on time. They took 45 days plus to fix it and my insurance paid for 30 days rental and I pay more than 1000 from my pocket. I approached the manager and she she said I will talk to regional manager and she will call you. Still no one call me to compensate my rental for 5 days even out of 15 days.
Likely to Recommend - 0.5/5.0 -
As I told you they took 45 days so not worth to recommend this facility
Repair Quality - 1.0/5.0 -
They took 45 days to fix my car and pay 15 days rental from my pocket and this facility did not compensate me even 3-4 days . Worst facility ever in USA. Will never recommend to any one
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Caliber did an outstanding job! Thanks again Jordan
Repair Quality - 5.0/5.0 -
Looks brand new!
Customer Service - 5.0/5.0 -
Jordan was my go to advisor for my vehicle. He was awesome and had great communication. They had my vehicle done in half the time I thought it would take. Looks new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looks like new
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful staff, fastest service, and the car looks great!
My Experience - 5.0/5.0 -
Very pleased with the repairs to my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your employees are a joy to work with. Professional, punctual, friendly. My car looks great. Thank you!
Likely to Recommend - 5.0/5.0 -
Was recommended to use Caliber Collison. So likely to recommend it back as well
Repair Quality - 4.5/5.0 -
Pretty fast repair. Unfortunately AC wasn’t working properly when I picked it up so I had to come back. However they were very quick about the repairs! Kept me informed.
Customer Service - 5.0/5.0 -
Elizabeth at the front was very helpful, kind, and sweet. I appreciated the support during a stressful time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Please stop sending survey reminders, I’ve filled this out three times now.
Customer Service - 5.0/5.0 -
Please stop sending survey reminders, I’ve filled this out three times now.