Caliber - Kennesaw
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I felt like it took a very long time. I know it occurred over the holidays, but to think it took over 30 days to get a single bumper sourced and painted is wild. The work was high quality. The staff was completely courteous and polite. I couldn't have wanted better from the people I interacted with. But the timing was excessive to say the least. And I was given no explanation if there were any specific delays. I'm not sure if that is just a parts-sourcing issue, a too-many-jobs for the crew at hand issue, or if other clients had some sort of priority. But a December 12th drop off and a January 15th pick for what is, definitionally, the most mild form of body work is hard to stomach. This is not the first work Caliber in Kennesaw has done for me, but in the future I will consider another shop based on the lengthy timeline for such mild work.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The paint job looks textured instead of smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
I never got call backs or updates until it was finished, which took us by surprise on a Friday afternoon.l at the very end of the workday.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication, seamless process
Customer Service - 5.0/5.0 -
Very kind and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very understanding when I raised concerns after the initial paint job.
My Experience - 0.0/5.0 -
Car sounds worse than it did before I took it there. Nothing was replaced correctly and my bumper partially came off while I was driving
Likely to Recommend - 0.5/5.0 -
Go anywhere else
Repair Quality - 0.5/5.0 -
Car was not fixed correctly. Regret going here
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept us informed, very friendly and courteous, great workmanship
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was courteous. My car looks great and noticed the attention to detail, much appreciated. Thank you! I hope to never need you again, but if by chance I do I certainly know where to come.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The work looks good but my truck will not open with key phob and when I open it it will not remain open
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was excellent. Communication was clear and frequent throughout the entire 25 days.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Have to return due to a back order
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A virtully perfect paint color match on my 2007 Grand Cherokee fender!