Caliber - Kennesaw

4.6 (3,416reviews)
90%
850 Mountain Industrial Drive,  Marietta,  GA  30060

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,416)

My Experience

The customer service was excellent. Sara Lyles was an awesome service advisor. She kept me updated about my car through out the process. Over all great experience.

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Of course ,why not

Repair Quality

Sarah is so amazing very understanding and know here customers. Last Tae ,is just a true gem ,she is the gate keeper at the front her customers love her because she has detail skills.

Customer Service

Yesssss, the whole team got this down pack !!!!

Returned Clean

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Repair Quality

I had my front bumper/ lights replaced which took weeks to get in correctly due to the insurance company requiring. aftermarket parts. However, upon leaving we noticed that the left blinker indictor was showing it was not working. Upon inspection, the blinker and driving light was not working. When I called Caliber about my concerns, they said to bring it back to have a technician look at it. I brought it back and everything was fixed within a couple hours.

Customer Service

Returned Clean

My Experience

It seems like it runs smoother than it did before! Thank you! I appreciate the daily updates and communication

Likely to Recommend

Repair Quality

Sarah was amazing! Very friendly and thorough on explaining the process. They fixed my car swiftly...much faster than expected. I'm very satisfied with the results.

Customer Service

Again, Sarah and the receptionist (didn't catch her name) were amazing. Very refreshing to have excellent customer service!

My Experience

I truly enjoyed my experience with Caliber Collision. They kept me informed every step of the way. In addition, my vehicle was completed in a timely and Extraordinary way.

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They did a great job and kept me informed along the way

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Returned Clean

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Customer Service

Friendly. Explained everything

My Experience

My Experience

Great job by everyone.

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My Experience

Great service

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Returned Clean

My Experience

Great employees!!!

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My Experience

Every employee was kind, knowledgeable and thorough. I really appreciated their professionalism!

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Returned Clean

My Experience

Brandon and the team were fantastic! Very happy with the work and level of service.

My Experience

The customer service was excellent with the friendly. staff.

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Returned Clean

My Experience

Great communication throughout the repair period. I opted for text message communication, and received multiple updates throughout the week. I never had to question where my car was in the timeline of service.

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My Experience

The ladies at the front desk are a huge asset to y'all's team. They are wonderful to deal with. We are also grateful to the techs that worked on our truck. When we got the estimate and date it would be available we were a little worried because it said estimate date was August 25 and we were leaving to go out of town August 23. We got the call yesterday (8/12) saying our truck was done and ready for pick up! Thank you everyone for all the great work that you did! We will definitely be back to get our other trucks work done! The Daniels

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I will recommend the shop in the future.

Repair Quality

The car looks amazing. Great job!!

Customer Service

Very knowledge people. Specially Travis.