Caliber - Kennewick
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Car body repair looks great but car is having electrical issues after the repair was done, those issues weren’t there before.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole staff was very knowledgeable, kept me in the loop with the process of my repair I I’m very happy with the outcome! I would highly recommend Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris was spot on with communication , expectations and timeline. My car was done very well and would recommend them in the future. Also very nice and felt his honesty!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thought you all were very friendly and polite. Would certainly recommend you. Gary you were so very nice. As was Johnathan
My Experience - 5.0/5.0 -
Greg was the absolute model of customer service! He gave a quick accurate estimate that was right on target. Told me exactly how long that the car would be in the shop communicated effectively throughout the process and was genuinely friendly and helpful throughout.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was totally satisfied with my interaction with Caliber Collision from the beginning to the end.
Repair Quality - 5.0/5.0 -
I am very satisfied with the service I received from Caliber Collision.
Customer Service - 5.0/5.0 -
Very satisfied.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They explained the process straight forward and kindly, gave ample updates and did a great job repairing a large door dent-The paint job is outstanding!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As always they keep you comprised of everything going on.They always do great work.
Likely to Recommend - 5.0/5.0 -
This is not the first time I have used them and the service has been excellent each time.
Repair Quality - 5.0/5.0 -
Cris kept me aprised of everthing and aswered all my questions.The finished work was excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend if someone needed this type of work done.
Repair Quality - 5.0/5.0 -
Everyone was very nice. My truck was done early. It looks great, seems to be running smoothly.
Customer Service - 5.0/5.0 -
Everyone was nice, communication was great, I felt like they wanted to help which was nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and great people. Caliber Collision has been a life saver for our family. Thank you!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber was absolutely amazing from start to finish! Everyone I dealt with was very friendly & professional. They kept my very much informed about my vehicle with texts a couple times a week. My vehicle was completed one week ahead of schedule. I highly recommend Caliber!!
Likely to Recommend - 5.0/5.0 -
I already have recommended Caliber!
Repair Quality - 5.0/5.0 -
Caliber did an amazing job fixing my car! All the people I talked to there were very friendly & professional! My car was even finished one week early!
Customer Service - 5.0/5.0 -
They had amazing communication! I got one/two texts each week letting me know the progress
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The service at Caliber Collision is outstanding. My repairs were minimal, but Caliber kept me informed via text daily. While there were some delays getting a part, this was not the fault of Caliber. Caliber more than made up for any delays with their service.
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
My Experience - 5.0/5.0 -
Very happy and satisfied with the service and the communication from Gary about the update on my car. This is my first time and hopefully last time I ever need this kind of service however if I ever do, I am coming back. I will recommend this place to family and friends and strangers. Thank you caliber Kennewick team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job!
Customer Service - 5.0/5.0 -
Gary kept me informed and was able to answer any questions. He was thorough and I appreciated his customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service with excellent communications throughout the process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I had a great experience getting my car taken care of.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was acknowledged right as I came through the door in a very professional manner. I was informed of who would be taking care of my car and the steps that will be taken. The car rental company was even called on my behalf without me having to ask them to call.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication, quick and precision repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very quick and efficient. Definitely impressed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eric did a great job and got me my car back super quick. Everything was transparent and easy. The repairs look great everything looks brand new