Clearwater Collision & Towing

5.0 (228reviews)
100%
4023 W Clearwater Ave,  Kennewick,  WA  99336

Clearwater Collision & Towing is a family owned and operated business with strongly developed core values. We value the customer and their vehicle and don't miss any steps in our unique repair process. With the majority of our technicians and painters being here since inception, we think of ourselves as family and put forth the most amount of effort to ensure highest quality repairs for all vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (228)

Customers say
Overall Customer Satisfaction
Customers are highly satisfied with the repair shop's service. They consistently praise the excellent customer service, quality of repairs, and effective communication. Many customers highlight the friendliness and professionalism of the staff. The timeliness of repairs is generally good, with some minor delays reported. Customers appreciate the regular updates on their vehicle's progress and the attention to detail in the repair work. The shop is often described as clean and professional, with many customers stating they would recommend it to others.
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"our review of truck repair work showed good quality work in dent scratch removal, paint matching, and ..." Read more
"Clearwater Collision is truly the best professional and willing to help their customer, being honest ..." Read more
"I was really impressed with Clearwater Collision, and the great customer service and repairs. I am ..." Read more
"They kept me informed, were a delight to work with. Highly recommend"
"They always kept me updated on repairs and parts on order, I didnt have to inquire about my vehicle ..." Read more
"Great service. Communication was excellent. I was notified throughout the entire process. Very friendly staff. ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service with a little hiccup with windshield install but related to the windshield provider.

Customer Service

Great to deal with. Honest.

My Experience

Excellent service. Happy with all aspects of the service provided.

Likely to Recommend

Repair Quality

work done on time and everyone was friendly

Customer Service

My Experience

You always do great work, hopefully (again) it will be more than a year (again) I have to bring the Blue Kia in.

My Experience

Did a great job on my f250.got my cameras setting working.

Likely to Recommend

Good work

Repair Quality

Great service .keep me updated.very helpful with getting the rental car.

Customer Service

Very helpful

My Experience

your employees are all so courteous, pleasant and patience.

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Repair Quality

Customer Service

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I would recommend this shop to anyone.

Repair Quality

Customer Service

Nice people to work with.

My Experience

My car looks great! From the first time I walked in the team was helpful and kind. I had a smooth experience.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They are very good at their job.

Repair Quality

They went after everything I pointed out and all the other things they found. Car looks like brand new. Thank you

Customer Service

They came and met with me and gave me a game plan to fix my car.

Likely to Recommend

Repair Quality

We were so satisfied with the work that was done on the jeep. We will be sure to pass your name onto family and friends who might need you service. Thank you again

Customer Service

Did a great job? I would highly recommend your company to anyone who needs your services. Thank you for getting us in.

My Experience

Good job, we are very happy with your service it was a great experience thanks

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Nice Job !

Likely to Recommend

Repair Quality

Customer Service

My Experience

The customer service was amazing and the repair was top notch. Staff provided in great customer service and were very knowledgeable.

Likely to Recommend

Repair Quality

The damage to my car was mostly superficial, but Clearwater Collision really went above and beyond. Friendly, helpful customer service, clear communication and unexpectedly detailing the inside of my car and helping me feel comfortable getting behind the wheel again. Almost felt new to me!

Customer Service

Everyone i spoke to in the office and on the phone was friendly and made me feel like i could feel confident in leaving my car with them. I hate that i have to say this in 2026, but its SO NICE to feel like someone is talking to me instead of my partner- yes he is a dude but its *my* car! I didnt realize how much of an issue that was at other places until somebody was actually talking to ME. So thank you!!!

Likely to Recommend

Repair Quality

The repairs were impeccable, like the accident never happened! The staff were very friendly and open to any comments or suggestions

Customer Service

The staff was great I could not have expected anything better

My Experience

Friendly, competent, fast and timely

Likely to Recommend

Repair Quality

Excellent work. We are very satisfied with the service

Customer Service

Very friendly

My Experience

I will be bringing it back Monday. The lane assist stuff is still not working, there is speckle spots in the paint job of my tailgate and sawdust all over the back inside of my car.

Likely to Recommend

Repair Quality

Thank you for going above and beyond on my vehicle.

Customer Service

Colton is fantastic. So professional and friendly.