Mathews Auto Body
In operation 45 years.
Mathews Auto Body is a Family Owned business that has been providing honest collision repairs to the Tri-Cities area for over 30 years. We pride ourselves in Quality repairs for our customers. We cover all our repairs with a lifetime warranty. We're not satisfied until our customers are satisfied.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job! Very impressed! So happy with the job and the way and detailing after. Thank you for your hard work and efforts.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for all your help! The extra chip pai is awesome too!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Mathews Auto Body to a friend or family member!
Repair Quality - 5.0/5.0 -
High-quality repair work
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always kept me updated with the timeline of the repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
They do remarkable
Repair Quality - 2.5/5.0 -
Concerning the estimated time for completion I’d give a five. I was told the repairs would be completed earlier. Based on that I scheduled some repairs to my travel trailer and I had to change it twice. I needed to transport the trailer. So I was a bit peeved about that. BUT the repairs were excellent and the truck came back looking great inside and out. For that I give you a 10+
Customer Service - 2.5/5.0 -
Date promised wasn’t accurate. I had to call several times for updates But the repair work was terrific
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already referred my friend who was rear ended.
Repair Quality - 5.0/5.0 -
Matthews Auto Body was very professional and completed my repair quicker than projected. The work was very well done and looks perfect.
Customer Service - 5.0/5.0 -
Ryan did a quick estimate even though I dropped in without an appointment.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will let all my friends know and recommend your shop
Repair Quality - 5.0/5.0 -
The job was done and turned out perfect looks like it did when we bought the car I will recommend your shop to all my friends and coworkers Nice job Thank you for the great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was super helpful and responsive to questions and my contact Sean kept me in the loop.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very likely to recommend awesome professionals everybody was great
Repair Quality - 5.0/5.0 -
I went to the branch next to the autoplex in Pasco. They were nothing but professional the whole way kept me in the loop on what was going on with text messages and always punctual about any information or delays. It was the best experience I've had from an auto body shop in a minute
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job! It was nice that they went through and cleaned the whole car after the bumper repair. Almost like a polish through just to keep that same matching shine to the bumper. I was afraid the bumper alone was going to stand out being painted new. Great customer service as well. Thanks!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100 % recommendable!
Repair Quality - 5.0/5.0 -
I had an excellent experience with this body shop. The team did outstanding work on my vehicle, and the repairs were completed to a very high standard. The attention to detail was impressive, and my car looked as good as new when I picked it up. The staff was professional, friendly, and kept me informed throughout the entire process. They completed the work on time and made everything easy and stress-free. I truly appreciate their craftsmanship and commitment to customer satisfaction. I highly recommend this body shop to anyone looking for quality repairs and exceptional service. Thank you for a job well done!
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Mathews to any of my friends
Repair Quality - 5.0/5.0 -
As usual the work is excellent and of high quality
Customer Service - 5.0/5.0 -
The customer service was complete and answered all pertinent questions in a timely manner from the front desk to the management