Caliber - Kennewick
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you so much. Everything looks good and back to normal. I’d also like to thank you for for being kind and polite to the wife and I When we was with out answers. You all made us feel very welcome. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Expected 1 week, it was done in 2 days.In Thursday out Friday afternoon.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have!
Repair Quality - 5.0/5.0 -
Great job! Good work, great communication. Very pleased with everyone I worked with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you team caliber. Communication was amazing. And my car was done 2 days before the original date.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I liked how they communicated with me from being dismantle, inspected, reassemble, tested and painted. Finished before the date I was given. My only thing i have to take my car in to get the whole car buff and wax. It makes the car paint NOT match. I feel like it should be an option for them to offer to the customer at the customer expense. Now I have to take it into a different shop when I have time.
Customer Service - 5.0/5.0 -
The staff was nice.
Likely to Recommend - 5.0/5.0 -
If I could give a higher number than 10, I would. I have worked in a service department before and its not always the easiest job. Erik and his crew were kind and professional, they listened to what i had to say and were in communication with me on a regular basis. Absolutely would and have already recommended them to friends and family
Repair Quality - 5.0/5.0 -
Erik did a great job communicating with me and keeping me updated on my vehicles progress
Customer Service - 5.0/5.0 -
Everybody was super helpful and answered my questions
Likely to Recommend - 5.0/5.0 -
Absolutely, thank you
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service is great and we had our truck back and repaired in a timely manner!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gary was very professional and did a great job of keeping us up to date on the status of the car repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication, excellent work, timeline, and friendly answering questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked great. Communicating was excellent. Great work
Customer Service - 5.0/5.0 -
Exceklet
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 5.0/5.0 -
Excellent Work and Service!
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated how well informed they kept us. Everyone was so helpful! The quality of work was outstanding! Highly recommend them to friends and family!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was seamless and professional
Customer Service - 5.0/5.0 -
Everyone was friendly and personable
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Van looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eric my service rep was great
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work looks excellent, finished repairs ahead of time saving me money on the rental car I was in. Car was returned cleaner than it was dropped off. Very pleased with the experience.
Likely to Recommend - 5.0/5.0 -
Myself will be going there in case I need to
Repair Quality - 5.0/5.0 -
Impressed by what a good job they did!! My car is perfect like if nothing ever happened.
Customer Service - 5.0/5.0 -
They keep you informed every step they make and are Damian is very polite.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am extremely satisfied with the results of the repair work on my car. The car looks perfect— better than new. Damien was great to work with also. I would highly recommend Caliber Collision to anyone.
Customer Service - 5.0/5.0 -
Couldn’t be better.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
a plus service
Repair Quality - 5.0/5.0 -
they handled everything professionally. truck looked like brand new
Customer Service - 5.0/5.0 -
the man in charge of my claim went above and beyond to leave me happy.