Caliber - Kennewick
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for a job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision was absolutely great! We had text update throughout our process and great quality work done! My car looked as beautiful as it did when I first bought it!! Would recommend caliber to anyone who needed repairs!
Customer Service - 5.0/5.0 -
Erick was great throughout our entire process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys did an awesome job in communicating changes as they were done, and the car turned out looking perfect!
Customer Service - 5.0/5.0 -
Excellent work
My Experience - 5.0/5.0 -
Great Service Attentive Staff are excellent communicators
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Went very well the mechanic who worked on my car went above and beyond
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were extremely helpful throughout the entire process! They provided excellent service and communication the whole time. Would definitely recommend to anyone. Shout out to my adjuster, Eric, who made the whole thing go as smoothly as possible!
Customer Service - 5.0/5.0 -
They were extremely helpful throughout the entire process! They provided excellent service and communication the whole time. Would definitely recommend to anyone. Shout out to my adjuster, Eric, who made the whole thing go as smoothly as possible!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was amazing!!!! Gary was wonderful!!!!
My Experience - 5.0/5.0 -
Un excelente servicio y rápido quedo mi carro como nuevo.Gracias
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The repair was great and the person who was in charge (Gary) was super great at communicating given that I lived in a different city. However, despite Gary saying he went through everything with a fine tooth comb, there were some issues after the fact that were surprising. For instance, my coolant was low so I am unsure why that didn't get topped off. This also led to a "burping" problem that had to get fixed. My gas door was unresponsive to the button and I thought it was odd that Gary didn't think it would be related to the harness that got replaced. The caliber in Portland also initially didn't think it was related and it was a little frustrating to have to point out to them I had the harness in place for them to see it might be the issue. In the end you guys made it right which I appreciated but after having my car away for almost 2 months, it was a bit annoying to have to leave it with the shop again for two nights after getting it back.
Customer Service - 4.5/5.0 -
Please see prior comment. Communication has always been good, but a little disappointing I had to "defend" to multiple people why I thought the issue was related to the repair work done.
My Experience - 5.0/5.0 -
It was a great experience! I got updates throughout the whole process and was beyond happy with how the results came out! THANK YOU ALL AGAIN
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Very happy with the service.
Likely to Recommend - 5.0/5.0 -
My friend recommended you, and I will definitely recommend you as well!
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0 -
Wonderful service with a smile 😊
My Experience - 5.0/5.0 -
Excellent service, thank you!