Caliber - Kennewick
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
We are extremely happy with the repairs and our experience at caliber collision. We would highly recommend!
Likely to Recommend - 5.0/5.0 -
I've used Caliber (Kennewick) twice and recommended to friends and family already.
Repair Quality - 5.0/5.0 -
Excellent customer experience from Gary and everyone else at Caliber. Clear communication and expectations throughout the process. My vehicle is restored and working great. Thank you!
Customer Service - 5.0/5.0 -
Again Gary was exceptional in communicating with us.
My Experience - 5.0/5.0 -
Car looks great! Happy!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Gary was exceptional in keeping me informed of my car's progress. I felt like I was in good hands and felt confident that the job would be well-done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Turnaround was about as quick as expected (most of the time was waiting in parts). Staff was incredibly nice and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend this shop to anyone. They do a great job from customer service to the work on the vehicle
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Damian was extremely rude and unprofessional.
Returned Clean
My Experience - 5.0/5.0 -
Was kept well informed on the entire repair start to finish. It was also completed in a very timely manner.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Kept me well informed in the process
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have been telling my friends how satisfied I am. I hope I don't have to come back, but you would be the first I would call!!
Repair Quality - 5.0/5.0 -
You made a bad situation a good experience!
Customer Service - 5.0/5.0 -
I liked how you kept in touch with me.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The hood was uneven but the tech fixed the issue.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication from caliber was GREAT. They kept me updated throughout the process. The repairs look great, and I just really appreciate how easy they were to work with from drop off to pick up and all the between.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Damian was great to work with and kept me updated throughout the entire process. I appreciated being informed at each step and how responsive he was whenever I had questions. Being able to text instead of having to call made things so much easier. Everything was explained clearly when I picked up my van, and the team was professional and easy to work with. Please pass along my thanks to Damian for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great service and a quality repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Erik, I appreciate all your help fixing my car. It's looks 🔥.
Customer Service - 5.0/5.0 -
Car looks 🔥🤓. Thank you
My Experience - 5.0/5.0 -
Thank you so much. Everything looks good and back to normal. I’d also like to thank you for for being kind and polite to the wife and I When we was with out answers. You all made us feel very welcome. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Expected 1 week, it was done in 2 days.In Thursday out Friday afternoon.