Caliber - Kingwood

My Experience - 5.0/5.0 -

Roy was fantastic to work with. Kept me informed every step of the way. If I ever need repair work again, I will use Caliber. Thanks for everything!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Roy and the crew were wonderful. If i have any other body work needed, this is my place!

Customer Service - 5.0/5.0 -

Roy was great in communicating progress and worked hard to gt the car back before the cold weather came.

Returned Clean

My Experience - 5.0/5.0 -

My experience was seamless and I was very satisfied with the service and outcome. My vehicle looks like nothing ever happened to it. My service representative Roy was absolutely amazing and kept me apprised of every step until it was time for picking up my vehicle. Caliber Collision.

Likely to Recommend - 5.0/5.0 -

This is the 2nd time I have used this shop. I would recommend it to anyone. They do a great job.

Repair Quality - 5.0/5.0 -

The service was above and beyond what I expected. It was fixed quickly. My service representative Roy keep me updated throughout the process and was a great help.

Customer Service - 5.0/5.0 -

All staff who I interacted with were very helpful and kind. My service representative Roy was amazing in keeping me up to date on my vehicles progress.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I was extremely impressed with the regular updates via text and with the absolutely professionalism of the Representative and Technician : Roy he was so thorough in explaining everything when I dropped off my vehicle and again when I picked up my Jeep. Thank you for the excellent service!

Likely to Recommend - 5.0/5.0 -

Absolutely 💯 Yes

Repair Quality - 5.0/5.0 -

The regular updates via text and the Caliber Collision Representative- Roy kept us updated via text on the progress and I responded and thanked Roy & Caliber as I truly appreciated the regular progress reports via text.

Customer Service - 5.0/5.0 -

Everyone both on the phone and in person was very polite and very professional

My Experience - 5.0/5.0 -

Nash was excellent! Her communication and customer service is top notch! My car also looks great! Thank you for a great experience!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The gentleman that was assigned to my truck he was awesome did a great job explaining what was needed to be done he executed the job job well done

Customer Service - 5.0/5.0 -

Young lady at the desk she was very helpful very kind and thoughtful same as the gentleman that explain to me everything about my truck great job

Returned Clean

My Experience - 5.0/5.0 -

Wonderful job, exceptional service. Thank You.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

My Experience - 5.0/5.0 -

Very fast and quality care and repair. I was kept notified during the whole process and they went above and beyond handling my vehicle, they even vacuumed by floors and buffed out previous scuffs. 10/10 recommend 👌 👏

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

It was a pleasure working with Nash. She was very patient with me and all my questions. When things did not go as planned, she handled it professionally.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Overall satisfied, but there is room for improvement.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Nice people, great service. My car was repaired faster than the original date quoted. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I was very happy with the service I received. The repairs were done quickly. Received updates, repairs look good, they cleaned inside of my car. Friendly staff.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Roy, the service manager who help me with my car was great. He made the process as smooth as it could be and kept me updated on the progress of repairs several times. I really enjoyed the experience.

Customer Service - 5.0/5.0 -

Roy was awesome.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Roy was beyond helpful during this entire process. He is very knowledgeable and ensured that all my questions were answered. I was not particularly happy with the reason for the repair, but Roy and the receptionist created a welcoming atmosphere.

My Experience - 5.0/5.0 -

Everyone was great, from Jordan greeting me as soon as I walked in, to the work Nash did and the update communication she provided throughout the repair process. The car looks great, the process was great, couldn’t be happier. Thanks to your whole crew

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Roy was my service supporter and I truly appreciated the great customer service and quickness of the repair. I would strongly recommend Caliber.

Likely to Recommend - 5.0/5.0 -

I am already telling others about your excellent service

Repair Quality - 5.0/5.0 -

Roy was excellent and I will tell others how great the service at Caliber was

Customer Service - 5.0/5.0 -

Excellent service and I am Pleased

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean