Caliber - Kingwood

4.9 (5,481reviews)
98%
5455 Fm 1960 East,  Humble,  TX  77346

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,481)

Likely to Recommend

Repair Quality

Really efficient process...Roy was on top of updates

Customer Service

See previous

My Experience

Caliber Collision did an amazing job with my car. Tyler was really good at keeping me informed on the process of my car and was professional and friendly. I was really impressed with how well Caliber collision worked with my insurance (USAA) to insure my repairs went as smoothly as possible and bonus my car was done almost 5 days before the predicted pick up date. I can’t recommend Tyler and Caliber Collisions enough. Thank you for making a stressful situation turn into an easy laid back process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great Service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very patient, knowledgeable, and great guidance throughout the process!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Ms. Nash did a Super job from beginning to end. Again thank you guys so much !!!

Customer Service

Super good job Ms. Nash !!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was done really quickly and the staff was extremely friendly. Great communication throughout the process!

My Experience

Tyler kept me informed throughout the entire process. He also explained what all was being done in detail. He was very responsive to my questions— he made me very comfortable with leaving my car with Caliber. If required in the future, I will be back to Caliber.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Service was excellent! The team was professional. Communication was consistent and transparent. Great overall experience!

My Experience

Nash did an excellent job at communicating, and setting expectations. All of my issues were addressed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Satisfied

Customer Service

Returned Clean

My Experience

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had an excellent experience with Caliber Collision! The team kept me updated every step of the way with convenient text messages, which gave me peace of mind throughout the repair process. I also loved the option to leave my rental car at the shop for pickup—it made things so much easier and saved me a trip. On top of the great repair work, my vehicle came back sparkling clean inside and out! Thank you to the entire team for making a stressful situation smooth and hassle-free. Highly recommended!

Likely to Recommend

This is the second time that I’ve had a vehicle repaired at this location. I will continue to come here as well as recommend anyone to this shop for years to come.

Repair Quality

The area that was repaired looks brand new!

Customer Service

I received excellent customer service. From the moment that I selected Caliber as my service provider until I picked up my car, the service was top notch. They immediately called me to schedule my appointment and once at the facility I was greeted by Roy who walked my car with me to review the repairs needed.

Returned Clean

My Experience

I had a great experience. Tyler did a great job keeping me updated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Even though my Chevrolet had to be in their facility for just shy of a whole month, I was welcomed and insured that my vehicle would be held in the upmost of standards. I would have had my vehicle back sooner had it not been for GM parts that had to be ordered to ensure my satisfaction. In the meantime, Roy texted me Monday, Wednesday and Friday of every week to update me on the status of my vehicle. I have had a couple of other people use this facility for their repair needs, which is why I went with this company and I am so completely satisfied. Thank you for putting my Chevrolet back to like new position.

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

Likely to Recommend

Repair Quality

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My Experience

Great job and fast thank you!

Likely to Recommend

Repair Quality

Great Job on Fixing everything was ready super fast! Thank you! Great communication and excellent customer service

Customer Service

Everything was great!

Returned Clean

My Experience

Excellent craftsmanship. Courtesy and well informed. Definitely would recommend to all my friends and family. Thank you.