Caliber - Kingwood

4.9 (5,479reviews)
98%
5455 Fm 1960 East,  Humble,  TX  77346

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,479)

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Customer Service

I was extremely dissappointed with the receptionist when I went by your facility at the suggestion of Hartford Insurance. She said I had to make an appointment even though Hartford had submitted my information to them. I was the only person in the waiting room and her indifference was not professional. On the other hand the estimator was very professional when I did return for my appointment. I was very pleased with her handling of my service through out the whole process.

Returned Clean

Likely to Recommend

I will definitely recommend Melissa and Caliber!

Repair Quality

Melissa was amazing. I would definitely bring my car back to her and will highly recommend her and Caliber to my friends and family.

Customer Service

Again, I was very satisfied with how Melissa took care of my car/claim. They did a great job repairing my car.

Likely to Recommend

I must say that David Hatfield was excellent throughout the whole time my car was being repaired.

Repair Quality

Extremely happy

Customer Service

Again extremely happy

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I experience with these people was AMAZING! They are genuinely honest and good people who care deeply about their customers and about doing the job right. ABSOLUTELY TOP NOTCH!

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Customer Service

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Repair Quality

repaired poorly, brought back to have repairs done correctly

Customer Service

vehicle was not ready as promised, did not receive a call explaining reason for delay. called myself and then was told i would not be able to pick up vehicle as promised

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Great customer service!

Customer Service

I am very happy!

Returned Clean

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Repair Quality

Vehicle was not done in a timely manner. I feel I was passed over a couple of times

Customer Service

Took too long and was told the same excuse 3 times.

Returned Clean

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Too difficult to work with in getting appointment for repair.

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Returned Clean

My Experience

Very good communication The quality of work looks good

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Repair Quality

wish ae were able to get the rims fixed, but i guess that was up to usaa

Customer Service

very nice staff