Caliber - Kingwood
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the daily updates through text, everything was handled professionally and the car was clean and smelled great when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well that's for sure y'all did a good job well done and besides that y'all kept me informed everyday how's the job what's going the status of it also the whole team they are very professional they take care of you in a respectful way Mr Roy is very honest and up front and I'll tell you when they should be done and why and he will keep informed of every step of the way also the Secretary in the front she is very friendly makes you feel at home I believe her name is Jordan she will make you laugh all the time due to her way of getting her job done makes her easier just to talk and be a good person she's very professional the whole team is great also the the team in the shop professionals the young guy who does the part running and the whatever they ask him to the make ready person he's a real friendly guy he's real nice everyone at this location at the same time if you're unhappy with the job before you leave the premises let them know don't come back two or three days down the road saying this is wrong and that's wrong because by keeping an open communication they can keep an communication with you also. Business is Business this is a great place I will refer this location to anyone that needs a vehicle repair. Thank you all for job well done keep up the good work.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication with my service advisor Roy was impeccable. Even though I didn’t have my car, he made me feel comfortable throughout the entire process.
My Experience - 5.0/5.0 -
Excellent communication throughout the process. Work completed ahead of schedule. Great quality work. Staff exceptionally accommodating and pleasant!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely great service and quality of repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
ROY KEPT ME UPDATED DAILY AND THEY DID A WONDERFUL JOB REPAIRING MY TRUCK.
Customer Service - 5.0/5.0 -
ROY WAS A JOY TO DEAL WITH.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My caliber rep Nash was awesome and was a great communicator. Kept me informed every step of the way. Front desk staff was friendly and a great ambassador. For such a tough thing they made the experience pleasant. And my car turned out great!!
Likely to Recommend - 5.0/5.0 -
They did a great job for me
Repair Quality - 5.0/5.0 -
Great service and communication
Customer Service - 5.0/5.0 -
Nash was awesome as was the front desk person
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire process was great. Communication was excellent and Roy made sure to keep in contact every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Oh heck yeah! To everyone I can!
Repair Quality - 5.0/5.0 -
Excellent across the board!
Customer Service - 5.0/5.0 -
Excellent from start to finish!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was extremely helpful. From the day I arrived the young lady at the front desk did her best to inform me about the process and did her best to find solutions. Everyone was super patient and seemed to know what they were doing. Everything was organized and orderly. The staff was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nash was awesome and did a great job explaining to me the process as well as giving me timely updates! I appreciated the transparency and the customer service. 10/10
Returned Clean
My Experience - 5.0/5.0 -
Roy Sanchez, service provider, was very helpful and explained the details of the process from quote to repair completion. He helped with our rental car. He was polite and exhibited a positive attitude. His professional demeanor gave me confidence that the repairs would be completed correctly and timely. Excellent customer service.