Caliber - Kissimmee East

4.7 (1,517reviews)
93%
1660 E Irlo Bronson Memorial Hwy,  Kissimmee,  FL  34744

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,517)

Likely to Recommend

Repair Quality

Customer Service

My Experience

First off I make sure to call the shop not once but twice to let them know to please make sure they check over the work before calling me to get my car…my son went to get the car check it the most he know bec I was at work..came home (1) the car is missing the molding between the windshield and fender..(2) every time my son start the car the bright lights r coming on which is the blue light on the dash he has to take it off every time…(3) normal when u open the driver door the lights usually comes on now it don’t …(4)..the car was never buff properly there’s some big pieces of trash in the paint on some places on the fender and hood….so how should i be satisfied…I should have seen all the comments about this shop and never take my car there.

My Experience

Adam and Maricela were most helpful, friendly, professional in helping get my car repaired following a minor collision. Getting a quote was quick and painless, the work done within a reasonable timeline and well done. I am most pleased with the quality of work done. Adam, Maricela, and their team went the extra mile by assuring I had alternate transportation while my car was being worked on and also helped save me money on the repair. Communication was great - I appreciated the periodic texts updating me on the progress of my repair work. Thanks, CALIBER ! P.S. I got two other quotes prior to accepting this quote - one never bothered to return my call. The other "scoffed" when I told him I was planning to cover the costmyself, not an insurance claim. What's up with that? Geesh !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service and fast repair! Thank you

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Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

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Returned Clean

My Experience

Thank you for the great service during my recent repair experience with Caliber Collision. The entire process was smooth, professional, and well communicated from start to finish. The quality of the repair exceeded my expectations and my vehicle looks great. I also appreciate the updates throughout the process and how easy everything was handled. Please pass along my thanks to the team for a job well done.

My Experience

They were 100 times better than the disaster we had with same name on JYP last year!! Great service! Great people! Highly recommend!!!’

Likely to Recommend

Repair Quality

Great service and the repair was excellent!

Customer Service

Extremely hood!! Everyone was excellent!

Returned Clean

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Returned Clean

Likely to Recommend

I have been raving about my experience with anyone who’ll listen

Repair Quality

The car repair was immaculate. Had I not known where the initial damage was located I would have been unable to tell.

Customer Service

It seems wrong to limit the customer service rating to 10 . Everyone there was a complete joy to work with.

Returned Clean

My Experience

Customer service is excellent; from the beginning that my insurance company contacted Caliber Collision, they kept in touch with me via phone, email and text messages to keep me informed of my vehicle status.

Likely to Recommend

Repair Quality

Ms Marcela Adames customer service was excellent she’s is very knowledgeable regarding all customer’s needs to have your vehicle repaired. Ms Ariana Bermudez customer service is extremely good, she kept me informed at all times on the repair up to the time to be picked up. Thank you ladies you are awesome

Customer Service

Excelente

Returned Clean

Likely to Recommend

Repair Quality

Amazing service

Customer Service

so nice and easy

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

thank you so much! Efficient and almost like I never damaged my car!

Customer Service

Everyone I encountered was so nice and helpful!

My Experience

O trabalho feito no carro ficou excelente

My Experience

The car looks great. It was completed in a timely manner. Everyone was very professional and kept me updated on the car.

Likely to Recommend

Not sure. Basically, I’m very pleased with Calibrr, but since I can’t use my car, I’m not pleased.

Repair Quality

The external repair was fine; subsequent problems with internal systems have forced me to stay home for 3 days.

Customer Service

The personnel were very accommodating. They gave clear instructions & explained how the repairs would be performed.

Returned Clean

My Experience

Did notice that the Kia emblem is not on the front hood .

Likely to Recommend

Repair Quality

Customer Service

Manager really helped me out with the insurances . Melanie was always with a smile .😀 Front desk very friendly..