Caliber - Kissimmee East
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The follow up and service was exceptionsl.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Job done well and extremely fast. Apparently you can have both!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I am worried now they did not do a good job on the rest of it. How do I know everything on the estimate was done correctly.
Repair Quality - 0.5/5.0 -
Paint color does not match. It’s like night and day.
Customer Service - 3.0/5.0 -
Office girls were nice. Person who estimated the damage was not that good. I could have done what they did at my appt. when I went to pick it up, they just read the estimate to tell me what they did instead of showing me. I took my car to Peacock Ford last year when someone rearended me and they were professional and knowledgeable.
My Experience - 0.0/5.0 -
I was told the office would be closed on Monday (Columbus day) and that my appointment would have to be moved to Tuesday. When I tried to drop off the key on Monday, the office was open. I talked to the receptionist and discussed the representative called to move the appointment. When I had a question about insurance, the representative came out of hiding from the other side of the wall. He must have heard the confusing discussion, but decided to hide instead of explaining that he moved my appointment. All further dealings with Caliber were very good though.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Im disatify with the repairs because, they left a run on the left corner of the bumper a noticeable clear bubble and on the right side of the bumper corner they left a chip. Besides that they did not change my bumper support. The car it's brand new 2019 lexus, this shop is not a out quality because if they will be they would off done a qualify inspection to make sure everything was repair and replace.
Customer Service - 3.0/5.0 -
Dissatisfied by the fact that the gentle man that took care of my wife basically told my wife that the chip and excess clear on the bunper wasn't that big of a deal.
My Experience - 5.0/5.0 -
Excellent job the car looks like new I appreciate it a lot make sure if anyone ask references in the future I will refer you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 5.0/5.0 -
They even flattened out my front picture plate
Customer Service - 5.0/5.0 -
The customer service was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
After receiving the vehicle back from the repair shop, I noticed that the driver and rear door frame sticks out and there is no even flow. Both doors are missing the door film edge guard in which I expressed my concern to Dalton who was suppose to contact someone to have them installed since they were there before the doors where repaired.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
highly recommend them to all......a win win win for Insurance company, customer and repair shop.........I was amazed at that car when I first saw it........makes one happy that as nuts as the world seems sometimes there is still a quality service out there?
Repair Quality - 5.0/5.0 -
really a nice experience all the way through........exceptional workmanship and quality painting.........
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your car looked exactly like it was didn't even look like there was an accident phenomenal excellence amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic work car looks like new
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done. Amazing professional team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Superior service