Caliber - Kissimmee East
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Excellent service and very friendly staff!
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Body work was amazing
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excelent the customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and turn around time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
On Mon 2/11/2019 I took my car to Caliber âFormerly Hepler's Total Care Care 1660 E 192 Kissimmee, FL. On Wed 2/13/2019 my car was ready to picked up, and I picked it up the next day. The minor body work performed looked great, and I was happy with the quality of the work done and the shop manager was made aware of it. By the way this was the second time I took cars for body work. Previously they had worked on my Son's 2016 RAV4 with four times more damage than the damage I had done on my 2018 XSE, and I felt confident that I would be as satisfied as my Son was with his. What I didn't take in consideration was that the RAV4 didn't have the smart car sensors the 2018 XSE has. The truth is that, while they provide quality body work, I don't think they are really ready for the prime-time challenges smart cars of the future brings to the possible smart cars uneducated workers performing the body work. After driving off from their lot, I noticed a strong smell of paint coming from the vents and I didn't complain immediately because I thought that the fresh paint in car possibly was not 100% cured. When I got home I opened the trunk to put some items there for work, and the paint smell there was stronger than the one inside the car. Now, the work done was minor, and it was on the front driver's side fender; nothing to do with the trunk, however I still ignored it giving them the benefit of the doubt. On Friday 2/15/2018 I ran a Health Check on my car, and found out that every sensor was shut dead, and the strong smell of paint inside and trunk of my car was stronger than ever giving me a horrible headache from inhaling those toxic fumes. Therefore, I called Caliber to complain about the strong fumes in my car, and since the person answering the call was so defensive saying that there was nothing they could do about the paint fumes without offering at least to take a look at my complain, that, I didn't mention the sensors being dead to the person answering my call. I
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
On Mon 2/11/2019 I took my car to Caliber âFormerly Hepler's Total Care Care 1660 E 192 Kissimmee, FL. On Wed 2/13/2019 my car was ready to picked up, and I picked it up the next day. The minor body work performed looked great, and I was happy with the quality of the work done and the shop manager was made aware of it. By the way this was the second time I took cars for body work. Previously they had worked on my Son's 2016 RAV4 with four times more damage than the damage I had done on my 2018 XSE, and I felt confident that I would be as satisfied as my Son was with his. What I didn't take in consideration was that the RAV4 didn't have the smart car sensors the 2018 XSE has. The truth is that, while they provide quality body work, I don't think they are really ready for the prime-time challenges smart cars of the future brings to the possible smart cars uneducated workers performing the body work. After driving off from their lot, I noticed a strong smell of paint coming from the vents and I didn't complain immediately because I thought that the fresh paint in car possibly was not 100% cured. When I got home I opened the trunk to put some items there for work, and the paint smell there was stronger than the one inside the car. Now, the work done was minor, and it was on the front driver's side fender; nothing to do with the trunk, however I still ignored it giving them the benefit of the doubt. On Friday 2/15/2018 I ran a Health Check on my car, and found out that every sensor was shut dead, and the strong smell of paint inside and trunk of my car was stronger than ever giving me a horrible headache from inhaling those toxic fumes. Therefore, I called Caliber to complain about the strong fumes in my car, and since the person answering the call was so defensive saying that there was nothing they could do about the paint fumes without offering at least to take a look at my complain, that, I didn't mention the sensors being dead to the person answering my call. I
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
excellent work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the outcome of my repair as well as the speed in which the repair was done.