Caliber - Kissimmee North

4.7 (3,974reviews)
92%
520 E Osceola Pkwy,  Kissimmee,  FL  34744

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,974)

Likely to Recommend

50/50

Repair Quality

Car was done at a reasonable time, when I got home I noticed I had a little dent on my fender. And there is some areas where the gap is noticeable on the front end where the accident is and doesn’t allign w the other side but paint match is perfect they did awesome with that but just wish the fitment was better

Customer Service

My Experience

They kept me informed every other day on t he status of my car. They did an excellent job.

Likely to Recommend

Repair Quality

They kept me up to date on the status of the repair of my car. I felt very happy when l received it back and working good!

Customer Service

They were very friendly and professionally.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The paint on my car is not matching

Customer Service

My Experience

Staff were reliable and informative. Thank you

Likely to Recommend

Repair Quality

Overall the work and communication was great. I gave a 9 because the first day I arrived I was told I did not have an appointment but I did have a confirmation. This caused a delay in getting started and getting my rental. The lady at the desk was very helpful though and was able to find my info.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Muy buena atención y servicio agradezco ala. Señora moraima es especial en su trabajo y ala señorita de la recepción todo salio bien gracias los recomendaría

Likely to Recommend

This is the 3rd time I have used Caliber at the Kissimmee location. I highly recommend this shop.

Repair Quality

Extremely happy. I received daily updates, which I appreciated. Darily Cruz answered all of my questions and kept me informed. Darily was great as well as your receptionist.

Customer Service

Darily Cruz was great at keeping me informed and answering all of my questions. Your receptionist also did a great job answering my questions,

My Experience

We have been extremely impressed with the quality and professionalism demonstrated by our service advisor, Morayma Santiago, throughout the repair service performed on our vehicle! She continuously maintained us informed of the status of work being done! It was a pleasure doing business with such an excellent employee representing your company. Elizabeth and Eugenio

Likely to Recommend

Very likely as we were extremely satisfied with quality of work performed ‘

Repair Quality

My husband and I were very impressed with the quality and excellent service which we received from our assigned Serbice Advisor, Morayma Santiago. She continuously maintained us informed of all The necessary details concerning the repairs on our vehicle! It was an extremely pleasant experience dealing with you thru her in a very courteous and professional manner! It was a very pleasant experience getting to know the quality and excellent service provided to us! Thank you!

Customer Service

Excellent work provided in an excellent manner.

Likely to Recommend

I will

Repair Quality

Early finish and good job

Customer Service

Welcome and polite and good employee

My Experience

From start to finish you made a difficult time much less stressful, your texts keeping us informed were great and our car looks amazing! Thanks

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I keep telling everyone who has asked me. I will come here every time

Repair Quality

Great service, very quick, amazing staff. I will come here every time!!

Customer Service

The staff was very friendly and very easy to talk to. If I wanted an update, I could reach out at anytime. I truly felt being taken care of.

Returned Clean

My Experience

Alex was helpful and thoroughly explained everything i needed to know.

My Experience

It was an amazing experience. Everyone was so pleasant & professional. They kept me informed throughout the repair process. KUDOS to the entire staff.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

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My Experience

Like it never happened. Great work!!

Likely to Recommend

Repair Quality

Like it never happened

Customer Service

Very fast to respond

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repairs on the body were excellent but I did send a picture of my damaged rim from the accident which was switched to the back after I had Costco put on a new tire, I did tell the saleswoman and pointed it out to her and it was never repaired there was chip on the rim

Customer Service

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