Caliber - Kissimmee North
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car was not repaired correctly
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and daily communication either updates.
Customer Service - 5.0/5.0 -
At all times ver professional
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
It did take longer than I would have expected. Also when I for my car back. The tire pressures were at 41, 49, 34, and 31 when all should have been at 33. Extremely dangerous.
Customer Service - 2.5/5.0 -
The work took a lot longer than expected. When I got my car back the TPM light turned on almost immediately. I went to check my tires and they were at 31, 35, 41, and 49. They should have all been at 33. This is extremely dangerous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top notch repsir,great communication,friendly knowlagble employees.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your Team was exceptional! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will recommend to anyone looking for a body shop in the area.
Repair Quality - 5.0/5.0 -
Would 100% recommend. Darily was great working with. I liked that I received updates every other day. They did a fine job and doesn't look like anything happend to my vehicle. I also appreciate that they did a nice job detailing my car as well.
Customer Service - 5.0/5.0 -
I liked getting updates. Darily was a pleasure to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service, communication 100% accurate.
Customer Service - 5.0/5.0 -
100% recommend Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muchas Gracias Darily por mantenerte comunicada con migo mientras el carro estaba en taller gracias por tu excelente servicio
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for everything! For communication, for kindness for welcome.
My Experience - 5.0/5.0 -
Very good service and personal. Quick to do the repairs. Very satisfy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would NEVER refer this body shop to anyone. However, have had a family member use a different Calliber Collision in Orlando, whom had a great experience.
Repair Quality - 0.5/5.0 -
Got car back with roof damage in the paint. Nimerous items had been stolen from the back seat. And, really concerning:A GPS travker was also found in the car! And the car does not run!
Customer Service - 1.0/5.0 -
Moriyama was efficient. However another woman I spoke to became irrate & irrational when some homeless guy walking by made ridiculous raciest comments, because my phone was on speaker & she was being so disrespectful to me & she insisted it was me, even though I know she could tell he was yelling over my voice as I was speaking!
My Experience - 5.0/5.0 -
It has been awhile since I have received great customer service. Caliber Collision met my son’s needs. We were updated regarding the repairs from The beginning. Overall thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always had an update regarding the vehicle. Excellent customer service
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
This accident recovery was a monumental fiasco from start to finish. Although I believe the insurance company (State Farm), is the primary culprit, all companies involved managed to contribute. My biggest issue with Caliber was the fact that the insurance company told me that they were going to send someone to recover my missing key, but never did. Also my car sat on their lot for 11 days and they had no idea it was there
Customer Service - 2.0/5.0 -
This accident recovery was a monumental fiasco from start to finish. Although I believe the insurance company (State Farm), is the primary culprit, all companies involved managed to contribute. My biggest issue with Caliber was the fact that the insurance company told me that they were going to send someone to recover my missing key, but never did. Also my car sat on their lot for 11 days and they had no idea it was there
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the moment I got the estimate online to actually bringing the vehicle in the staff, explaining everything to me in detail. So I knew exactly what to expect and everything that the staff said they met. There was not one thing that they said that I didn't see or receive . Everything Went well. The job was was done with excellent craftsmanships, and I already knew what to expect from the beginning because I have 2 previous experiences with caliber at different locations. And this one being the third location with my other personal vehicle and the other one, with a company vehicle. Everything was seamless, and all the communications from all three locations was always the same transparent Consistency .So thank you.And job well done
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
The fender scratch still there, although it was buffed and shine. The paint is not the same as the rest of the car. There wasn’t no effort offering other solutions to the repairs.