Caliber - Knoxville - West
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I received a text update daily letting me know the progress. Repair looks perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Daily updates were sent to me by text!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful, curious and professional in their service. Would recommend them.
Customer Service - 5.0/5.0 -
Quality, and quick turnaround.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looked wonderful thank you so much. You guys do a great job. I will recommend you guys to everyone. I know again thank you.
My Experience - 5.0/5.0 -
Christina was fabulous, keeping me informed from the first aapt until pick up! My car was cleaned inside and it! That was amazing! Thank you!
My Experience - 5.0/5.0 -
Everyone along each step was kind, professional, and eager to help. I would recommend the Lexington Dr location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pretty good but drivers side floor was a mess and had to be swept out!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lam and everyone were very helpful and very easy to work with!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was GREAT!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Christina updated me every step of the way exactly like she said she would and I was so appreciative of that! The staff was nice as well! Would recommend!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I recently had my vehicle repaired at Caliber Collision, and they did a great job. The staff was professional, the communication was clear throughout the process, and the repairs turned out excellent. My car looked great when I got it back, and everything was completed as promised. Overall, I had a positive experience and would definitely recommend Caliber Collision to anyone needing quality auto body repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ms. Perez is excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Despite some delays with finding parts, Christina did a great job at providing timely updates and the repair was finished quickly once all parts arrived. My car was also clean and well taken care of and the repairs look great!
My Experience - 5.0/5.0 -
Christina and team were very professional. Clear and frequent updates on the status of repairs, insurance claims, and dates of estimated completion. Christina is an every customer’s dream for customer service and professionalism. I highly recommend Caliber Collision. They take very good care of repairing your vehicle and insurance claims.
Likely to Recommend - 5.0/5.0 -
I have already made several recommendations to friends and family.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Christina was the best with her communication and care that I have ever received.