Caliber - LA Grange
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0 -
The finish work was sub par, which is why I'd have a hard time recommending the shop even though the people were all great.
Repair Quality - 2.5/5.0 -
Service was fast, the staff was polite, and the process was made easy. However, the finish work was not great. Air bubbles in the clear coat still visible and marks from an errant sander left in a door that wasn't damaged leaves a lot to be desired.
Customer Service - 5.0/5.0 -
The interactions with all the staff were fantastic.
Returned Clean
My Experience - 5.0/5.0 -
Honestly you guys blew it out of the park. Same as last time. More than satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can’t even tell that anything had happened to the car! Did a great job
Customer Service - 5.0/5.0 -
Very polite good about giving updates
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and great communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
yes especially Caliber in LaGrange, KY
Repair Quality - 5.0/5.0 -
I had an excellent experience with Caliber. Their communication throughout the entire process was outstanding. I was consistently kept informed about the status of the repair, what was happening next, and when I could expect updates. I especially appreciated the follow-up and the sense that they were genuinely paying attention rather than leaving me wondering where things stood. Everyone I interacted with was professional, responsive, and helpful. The level of communication made the whole experience much less stressful, and I would absolutely recommend them based on both their customer service and their commitment to keeping customers informed.
Customer Service - 5.0/5.0 -
I had an excellent experience with Caliber. Their communication throughout the entire process was outstanding. I was consistently kept informed about the status of the repair, what was happening next, and when I could expect updates. I especially appreciated the follow-up and the sense that they were genuinely paying attention rather than leaving me wondering where things stood. Everyone I interacted with was professional, responsive, and helpful. The level of communication made the whole experience much less stressful, and I would absolutely recommend them based on both their customer service and their commitment to keeping customers informed.
My Experience - 5.0/5.0 -
We are very pleased with the body work your team completed on our daughter’s Subaru Outback. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repairs and paint looked good only issue was with the passenger headlight being tinted as the driver side is clear, wish I was asked about this before the assembler put it on the car. Also the passenger mirror could have been cleaned before mounting on the car as well. I have spoken with the GM and also state farm insurance about these issues. State farm claims that as long as the headlight is functioning correctly they will not pay to have it changed just to match the other headlight assembly.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Wished I would have been asked about the headlight on the passenger side being tinted instead of clear to matche the driver side, also the passenger mirror could have been cleaned prior to mounting, and the passenger door lock still not operating correctly.
Customer Service - 4.5/5.0 -
All where very friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were efficient and Ethan gave me a thorough walkthrough about the covered repairs and the ones that are not.
Likely to Recommend - 5.0/5.0 -
Love it
Repair Quality - 5.0/5.0 -
I cannot be more grateful and blessed for all who had to work on my car..keep up the good work and ya..thank yaas
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was friendly and professional. I appreciate the extra help I received with acquiring my rental.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work