Caliber - Shelbyville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and work looks great!
Customer Service - 4.5/5.0 -
Everyone was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will tell all my family and friends about the great service I received at Caliber!!
Repair Quality - 5.0/5.0 -
Great customer service and caring staff! They treated us like family and let us informed of every step in the repair process. I hope to never need a repair again but if I do I know where to go!! I will refer them to all my friends and family!
Customer Service - 5.0/5.0 -
Very satisfied. Staff went above and beyond what an average company would do because they are not average they are the best!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication keeping me up to date on the repair process. The on-site office staff was knowledgeable and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Great people! They made everything so easy and my car looks great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very friendly and helpful
Customer Service - 5.0/5.0 -
Office employees were very helpful
Returned Clean
My Experience - 0.0/5.0 -
The car looks great but it’s missing a trim peice on the front bumper, I noticed it once home and called immediately back to caliber, they said they would call me back and it’s been 2 days.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Car looks great but still waiting on parts that were damaged during collisions transport
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
The service was absolutely amazing. Made everything so simple, great communication. Highly recommend
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was excellent. I was notified every step of the way
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job and communication!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
The number will improve if they fix the other things the car itself looks amazing but the electrical problems I am not happy with
Repair Quality - 2.5/5.0 -
The outside of the car looks great, but now car has electrical problems
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The work on my vehicle done incredibly well and communication was top notch. Constant check-ins and updates were a nice touch. Great service and friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service was second to none. Great communication. Absolutely fantastic job with the body work. Working with Caliber and my insurance was easy and effective.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Worst paint job on my bumper… wouldn’t recommend caliber to anyone
My Experience - 5.0/5.0 -
Karson was a pleasure to work with. He kept us up to date, informed on what was happening and the process the entire time. He even took the time to reach out prior to his planned vacation so we could know what was going on & who would be in contact on his absence. He went above and beyond, knowing how much our truck meant to me. Kudos to him and the staff, our truck looks AMAZING!!
My Experience - 5.0/5.0 -
The car looks like new. I really appreciate the car getting washed and detailed I wasn’t expecting that.