Caliber - LA Grange

4.7 (218reviews)
93%
2402 Allen Lane,  La Grange,  KY  40031

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (218)

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My Experience

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Returned Clean

My Experience

We have used Caliber twice, Both times they were above and beyond our expectations. Excellent work and on time or earlier then promised.

Likely to Recommend

Repair Quality

Second time we have used Caliber and they are great! Well worth using them !

Customer Service

Returned Clean

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Customer Service

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My Experience

Great communication. Very pleased with the work. I highly recommend.

Likely to Recommend

Nothing but compliments for my experience.

Repair Quality

Great communication. Shows concern and appreciation for their customers. Beautiful repair work.

Customer Service

Professional and friendly.

Returned Clean

My Experience

Stayed updated and let me know when they were doing everything.

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Repair Quality

Customer Service

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Repair Quality

They did a great job!! Kept us updated the whole time! Car looked great when we picked it up! Really appreciate the great service!

Customer Service

Returned Clean

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Repair Quality

Customer Service

My car has had nothing but issues since I was given my car back. I’ve contacted management and spoke in person of said issues. Management took no ownership of the issues. Had to take care of tow myself and paying for coolant. 2 weeks later and still having issues from getting car worked on here.

Returned Clean

My Experience

Great group of people!

Likely to Recommend

Repair Quality

Great group of people

Customer Service

Great

My Experience

They did a great job of getting my car back to the way it was before the accident. The paint matched very well and the parts lined up like new. The staff did a good job keeping me up to date on the progress of the repair.

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Repair Quality

Customer Service

The staff was very professional and made me feel comfortable leaving my car with them.

Returned Clean

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Customer Service

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Repair Quality

Customer Service

There were several times I called to check on my car and got no answer and no voicemail set up to request a call back. However, I did get frequent emails about progress which was a good touch.

Returned Clean

Likely to Recommend

for sure

Repair Quality

only because things going on with my vehicle now that wasn't happing till after accident but I think if kip could have fix he would have

Customer Service

I'd say top notch , bravo , the words to use here are great service and to find that nowdays is for someone like me is a blessing it really makes one feel like somebody with statue , I truly thank everyone from the front door to the back an to the owners keep them happy and no one will ever doubt where to bring there vehicles. sincerely W. G.

Likely to Recommend

Repair Quality

They did a great job with communication and explaining what they were going to do with my car. I felt comfortable with leaving it there. They were fast in my repair and answered all my questions.

Customer Service

They were very helpful and fast

Likely to Recommend

Repair Quality

David Burnham took great care of us during the process of getting our vehicle fixed!

Customer Service

Returned Clean

My Experience

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Customer Service

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Repair Quality

My car shakes like a helicopter when I go fast, it used to drive smooth. Also I had purposely put a dirty hoodie on the floor and someone set it on the back seat. Now that's kinda stained

Customer Service

Very friendly

Returned Clean

My Experience

Everyone did an amazing job and even got my car back sooner than I was expecting