Caliber - Lake Worth TX

4.8 (740reviews)
95%
6265 NW Loop 820 Fwy,  Fort Worth,  TX  76135

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (740)

My Experience

My Experience

Christine was extremely knowledgeable and professional! I am happy with Caliber Collision!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Christine was amazing. Thanks for all the help.

My Experience

Great job, repair work looks perfect!

My Experience

Very satisfied I worried about the color being matched because it is orange however they matched it .Christine M and Mike (GM) were great 👍 Thank you for getting my Jeep up and running

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff were friendly and very helpful. They kept me updated frequently on the status of my vehicles repairs. Cameron ensured that all the questions I had were answered and made the experience of a timely vehicle repair easier.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Overall, I was very impressed.

Customer Service

Customer service was great

Returned Clean

My Experience

Likely to Recommend

Great service, would recommend

Repair Quality

Seems good! I did notice a scuff mark on an area I was originally told would be repaired, but I’m not too worried about it

Customer Service

Great service!

Likely to Recommend

Repair Quality

Great work

Customer Service

Thank you

Returned Clean

My Experience

Went to pick it up today and the tailgate does not work properly.

Likely to Recommend

Repair Quality

Fine after I told them it was wrong, they fixed it and now it is good.

Customer Service

The person who took care of me was professional, courteous and very nice. The only issue was, when they called me to pick up my truck, I inspected it and found out, that the tailgate did not work. They had installed the components backwards. I left the truck and had to use the rental car an extra three days.

My Experience

The team in Lake Worth did an excellent job. Communication was excellent, always kept me informed on every step of the process. The work was outstanding and I am extremely satisfied. Would always recommend to new customers and friends. Christine did outstanding work!

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Repair Quality

Customer Service

My Experience

Overall the customer service was amazing! Melanie ( the front desk person) was as very kind and answered every question that I had, and I had a lot. The gentleman who worked on my car (named Cameron) was very good at keeping me posted on the status of my car and worked with me to make sure my car was good as new! I am absolutely 100% satisfied with the service I received from this caliber collision and I would absolutely bring my car back(hopefully not for another accident though lol)

Likely to Recommend

Amazing service and quality.

Repair Quality

Car was repaired amazingly

Customer Service

Friendly tone and smiling faces everytime I came in, and answered every question I had. Melanie was top tier🙏 she deserves a raise. Cameron was very helpful and easy to understand.

Returned Clean

Likely to Recommend

You guys are the best.

Repair Quality

I was mindblown. I don't remember the young beautiful lady who helped me while my truck was in the shop, But if writing notes will get her recognized I'll write notes all day. She stayed on top and went beyond my expectations. Very highly recommend.

Customer Service

Very satisfied. Thank you guys!

Returned Clean

My Experience

Estimated date of completion was delayed twice, and I was told it was going to be delayed again. Upon hearing that I requested a manager and was able to have my car ready the same day instead of having another delay. One my car was completed the radio had an error code. I had to set it up on my own due to the staff not wanting to assist me.

My Experience

My Experience

Everything was smooth no hiccups, the repairs have been completed with all of the customer service deliverd with pride

Likely to Recommend

The professional treatment is the best

Repair Quality

Pleasant experience in each stage so very glad we did choose your company

Customer Service

Excellent

Returned Clean

My Experience

Excellent work and awesome ladies in the front office. Thank you for job well done!

Likely to Recommend

Repair Quality

Customer Service