Caliber - Lehigh Acres

4.9 (4,111reviews)
98%
508 Sunshine Blvd N,  Lehigh Acres,  FL  33971

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,111)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlighted that they were kept informed throughout the entire repair process via calls and text messages, often receiving their vehicles ahead of the promised date. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new. Customers appreciated the professionalism, friendliness, and attentiveness of the entire staff. A few customers noted minor concerns such as incomplete parts installation, paint quality issues, or cleanliness upon vehicle return, reflecting areas where customers felt improvements could enhance the overall experience.
Select to learn more
"... They were quick to return my vehicle and man o man it looked better picking it up then it did when I bought the car !" Read more
"... every stage. They even finished ahead of schedule. My Mini Countryman look better than it did before the accident. Very impressed with the outcome." Read more
"... Completely satisfied with the repair shops personnel. The quality of the repair was excellent." Read more
"... Everything was completed quickly and efficiently. I actually received my car almost two weeks earlier than expected, and I absolutely love the results!" Read more
"My vehicle was ready two days earlier than the anticipated timeframe. Amazing and great service! Excellent service, ..." Read more
"Excellent job,and I got my vehicle 2 weeks ahead of schedule Excellent work and I got my vehicle 2 weeks ahead ..." Read more
"Repairs were perfectly done. Work was completed earlier than expected. Friendly professional service."
"... vehicle was ready, washed and looking brand new again a week ahead of scheduled completion." Read more

My Experience

Súper recomendado y Eficiente ademas de rapides

Likely to Recommend

Repair Quality

Paint job is completely off. They left my car unmatched because instead of getting a paint sample from the car, they used the factory color with wear and tear. It’s almost 10 years old obviously that’s not going to match the car at all compared to fresh factory paint. They left body work unfinished, paint is already starting the crack. They left my car unaligned and told me it was my responsibility to get it done. I have missing body clips and my bumper is loose, they supposedly ordered a brand new door and the new door is already dented and does not match the original body line. Paint is extremely orange peeled and does not match the original shine and yellow tint from the factory Focus RS formula. I’m extremely unsatisfied with the work that was done to my car and now have to get the car worked on at a different shop.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast well done

My Experience

I felt in safe hands throughout the whole process. The staff kept me communicated in regards to a timeline of when my vehicle would be ready and expectations were Matt. They completed my car in a timeline manner even finished early. And I was very satisfied.

Likely to Recommend

Repair Quality

Exelent work

Customer Service

Returned Clean

My Experience

You very curtious and kept me informed on the repairs l am well please with the my car and how it turn out l would recommend your business to all my friends

Likely to Recommend

Repair Quality

Customer Service

My Experience

El trabajo quedó bien , gustó muchas gracias por su atencion

Likely to Recommend

Buena atención y trabajo

Repair Quality

Buen trabajo

Customer Service

Buena atención

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team did an outstanding job on my 2018 Jeep Grand Cherokee Limited. It looks like it was never damaged and they washed it good. Thank You for an amazing job.

Likely to Recommend

Repair Quality

The repair job came out flawlessly, except when I got home I noticed the front nose off a little bit and Caliber did take off the nose to fix the door and front fender, it's in the receipt but otherwise they did a fanominal job. Also, the driver door needs to be aligned more.

Customer Service

Mike let us know through out the process of the vehicle repairs. Communication was outstanding

My Experience

David was great, kept me updated on the vehicle at all times and answered any questions I had. Very professional!

Likely to Recommend

Repair Quality

David was amazing kept me informed and updated on the vehicle every step of the way:

Customer Service

Returned Clean

My Experience

Everything about my service went efficiently well. Mike Sutherland was my claim adjuster, he explained all the details that are involved in the repairs, I received several updates, he answered all my question's. Very reliable and assuring company. Very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car runs and looks great. Thank you. 👍🏼👍🏼

Customer Service

Very professional

My Experience

Caliber is a very special place to have a vehicle repaired back to how it was when it was before anything happened to it.

My Experience

Cody was exceptionally helpful and always goes above and beyond with customer service. All of the employees have always been kind and courteous! Unfortunately this is the third time I have had to have my vehicle repaired and I’ve chose Caliber Collision each time because of the customer service and quality of work.

Likely to Recommend

Repair Quality

Overall had a great experience. They were very quick and efficient. Made my repair very easy.

Customer Service

David was able to answer all my questions. I would definitely recommend

Likely to Recommend

Repair Quality

Awesome staff Cosy was excellent

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

David was very nice he kept me updated on my repairs. All the staff was very friendly. I hope I don't need to come back if I do you will be my first choice. THANK YOU MY CAR LOOKS LIKE IT DID BEFORE THE ACCIDENT.

Likely to Recommend

Repair Quality

Very satisfied with the work that was done.

Customer Service

Everyone was very nice and polite.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Cody was excellent! He kept me up to date on everything happening during the repair process! When it was time to pick up, he took the time to walk around the vehicle describing all work that has been done and answering my questions

Likely to Recommend

Repair Quality

Customer Service