Caliber - Lehigh Acres

4.9 (4,107reviews)
98%
508 Sunshine Blvd N,  Lehigh Acres,  FL  33971

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,107)

Likely to Recommend

Repair Quality

Customer Service

David and the ladies in the front desk are an amazing team, David took care of me during the entire process repairing my car can also giving me updates all the time.

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My Experience

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Customer Service

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Highly recommend

Repair Quality

They did amazing work, Kent me updated every step of the way highly recommend!! for car repair

Customer Service

Amazing customer service

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Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Exelent customer service we are very happy with Mike thank you.

My Experience

The staff was excellent. Cody our liaison kept us very well informed & was beyond curtious. Everything was handled with respect & manners. Loved it

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Customer Service

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Likely to Recommend

I will recommend to everyone. Great experience. Thank you

Repair Quality

Thank you for all the love and care my car received. It looks terrific!!

Customer Service

Very kind and knowledgeable

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Likely to Recommend

Repair Quality

Great service and workmanship.

Customer Service

My Experience

The entire staff was very friendly, and Cory was very knowledgeable and professional and kept me up to date about my car.

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Customer Service

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My Experience

David was great very personable & I’m glad he was in charge of the repairs on my car.

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My Experience

David was so awesome from start to finish to finish.

Likely to Recommend

This is thanks to David and his wonderful customer service

Repair Quality

David was amazing he was there from start to finish 💙

Customer Service

Returned Clean

My Experience

You guys are absolutely terrific! I was the victim of a hit and run, and travelers, my insurance company suggested I take my car to you. I am so glad they sent me to your company. From the moment I walked in your door and met Mike, the service manager for my vehicle, I knew this was going to be a great experience. All throughout the process he constantly kept me up to date on what was happening. He was super friendly, caring, and very impressive with how much he really knew about repairing cars. He also clearly was very compassionate about the company he works for. He is truly a great asset for your company and a very happy employee! That goes a long way with customers. Your secretary’s at the front desk were very friendly and caring as well. Now as for the actual work that was done; it was incredible. You could never tell that the vehicle was ever in an accident. Your mechanics are truly top notch. Anyway, any time I talk to someone in the future that needs auto body work, you can be sure I’ll send them your way. Thanks for taking a bad situation and turning it into a good one!! Dave z.

My Experience

Excellent work and professional! Thank you!

Likely to Recommend

Repair Quality

Very efficient and professional! Car looks excellent!

Customer Service

Returned Clean

My Experience

Mike was wonderful, he even helped me transfer all my work equipment from rental to my car. Which I was very grateful for. Mike informed me every step of the way of the repair of my car, including any issues that your company endured during the thunderstorm. Mike is very compassionate, professional, and has a wonderful personality. I was very impressed with every bit of my experience with caliber collision.

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Customer Service

My Experience

Likely to Recommend

Repair Quality

You have done amazing work to my camaro I will recommend your services to anyone who needs it

Customer Service

Completely satisfied with the work.

Returned Clean

My Experience

I’m very disappointed with my experience here. My 2023 Honda Accord Touring mirror was repaired, but instead of installing the proper OEM-quality part, they installed a cheap aftermarket mirror without clearly explaining it to me. I trusted them and did not inspect it closely at pickup, but later I noticed the mirror shakes badly while driving, especially on the highway. This is not acceptable for a safety-related part, especially on a Touring model with blind spot features. Now I’m being told that if I want OEM, I have to pay out of pocket, even though the repair should have been done properly the first time. I feel like the shop and insurance company are not protecting the customer here. I expected honest communication, quality parts, and a safe repair. Instead, I got a cheap part that does not perform correctly. I would not recommend this place unless you carefully inspect every single part before accepting the vehicle.

Likely to Recommend

Repair Quality

Quick and friendly service

Customer Service

Returned Clean

My Experience

Cody was awesome! Such a terrifying situation thankfully turned into a wonderful one. He continuously informed me of the updates on my vehicle. He’s very polite, knowledgeable and easy to talk to. Thank you so much again Cody!

Likely to Recommend

Repair Quality

Customer Service

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