Caliber - Lewis Center

4.8 (1,629reviews)
97%
50 Parkway Dr,  Delaware,  OH  43015
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In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (1,629)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new or better than before their accidents. Timeliness was another strong point, as many repairs were completed ahead of schedule. The seamless coordination with rental car services was frequently appreciated. A few customers noted areas for improvement directly from their feedback, including occasional delays in repair completion, inconsistent communication in isolated cases, and rare concerns about repair quality or missing touch-ups upon pickup.
AI-Generated from reviews written in the last 12 months
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"... feel comfortable and taken care of. Most of all, my car looks brand new and even feels brand new. The work they did is really impressive. I truly ..." Read more
"... kept me updated throughout the repair process, and my car was fixed quickly and looks great. Excellent customer service and quality work. I highly recommend this collision center." Read more
"... service and staff. Kept us up to date on the progress, did a spectacular job on the repair and even ahead of schedule. Highly recommend !!!" Read more
"Repair looked amazing, and they finished a few days before schedule. They also cleaned and wiped down the interior of ..." Read more
"... helpful, and kept me informed throughout the process. My car looks great again, and I truly appreciate their excellent customer service and attention to detail. Thank you to the entire ..." Read more
"Repairs done well and long before the estimated time given Thank you for your skill and care"
"... perfection! Communication during the process was great and my car was ready ahead of schedule!" Read more
"They were fast and finished ahead of schedule. Were still in the testing phase, but so far completely ..." Read more
"... amazed. Unlike 99% of the businesses of any sort, we were kept informed at each step of the process." Read more
"... job walking me through the process & expectations. They kept me updated on progress frequently. They also have teamed up with enterprise rent a ..." Read more
"Communication. Top notch both via email and in person Quality of work: outstanding Thank you for a great ..." Read more
"Communication was outstanding. Status updates were thorough and timely."

My Experience

Excellent work.Friendly staff.👍👍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Darin & Kenny were amazing!! they are what made the experience so great. Thank you

My Experience

Friendly and efficient, my car was done quickly and looks great! I also appreciate the trim repair and the rub out of the tire swipe on the side. Thank you and IF I need collision repair again…then I’ll be back! Thank you Kenny and Caliber Collision!

My Experience

Pat was awesome! They kept me informed and updated and the repairs look great!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The location in LEWIS CENTER Ohio is awesome to deal with. Friendly people and excellent body work. Highly recommend

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Communication, the work completed and the friendly team were the best I’ve done business with. They arranged everything for us and walked us through all of the work. They concept is updated on the expectation of finish and finished when they said it would be done. I’ll recommend Caliber Collision to everyone

Customer Service

Great communication

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Between Natalie and Patrick, I could not have had a better experience.

Repair Quality

Customer Service

Natalie was awesome. So friendly and helpful in helping me understand the process.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Excellent vibe felt at this place. Very professional and exceeded expectations with car repaired in a good time frame.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Working with Caliber was easy and seamless. Patrick was responsive, kept us up to date on all repairs and made everything very simple from start to finish. We highly recommend the staff and service men at Caliber.

Likely to Recommend

Repair Quality

Customer Service

The repair looks great- no problem there. When I brought it in for estimate the man said it was a small job, 3 or 4 days. I asked if I could bring it the week I was on vacation? He checked the book and said yes. When I called back that afternoon to schedule the drop off time, I was told things changed, now they can't do that week. So then I needed a rental. The job then took 9 days, which was a bit disappointing. They just seemed super busy. But....the repair looks great 👍🏼

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

I've been there 2 different times and I was taken care of greatly. Friendly people. I definitely will go to them again, if I need repairs. I hope not but already I know where to go. Thank you Darin and to all who got me back in my vehicle.

Likely to Recommend

Repair Quality

Great service nice people

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Caliber was excellent to work with. Patrick did an awesome job explaining the process, the work, and keeping in regular communication. The final result is top notch and I couldn’t be happier.

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