Caliber - Lewisville
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
Would never give business to the establishment in the future.
Repair Quality - 2.5/5.0 -
The work is incorrect and we are waiting to hear back from USAA, two days now. Not happy with the repairs.
Customer Service - 4.0/5.0 -
None
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Your customer service and quality of work is always awesome
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Clay was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I will never recommend that anyone have their vehicle repaired are this facility or any other Caliber Collision facility
Repair Quality - 0.5/5.0 -
my vehicle was initially in the shop for 5 weeks. they assured me all the repairs were done. I had to return the vehicle a second time to for items they missed or broke during the first visit. I then had to return the vehicle again for a third time only to have one of the remaining provlems resolved. the tires still rub when they shouldn't. the doors don't close properly, and now the lock button on the driver side door is missing. this shop has failed with its lack of attention to detail.
Customer Service - 3.5/5.0 -
Clay has done his best to be accommodating and get the work done. I feel there has been a communication problem with the repair technicians.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Every one was great except for my service rep clay. I did not appreciate the way he rushed me through my fiat
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was fast and very professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
dIFFICULT to get to the shop due to heavy traffic and no stop light at the intersection.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Trae told me it usally takes 2-3 days to complete a repair like mine. I asked him to expedite it and he completed it in one day.