Caliber - Lexington Park

4.8 (4,350reviews)
95%
21578 Great Mills Rd,  Lexington Park,  MD  20653

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,350)

My Experience

Caliber Collision did a great job with my car! It only took five days to complete the repairs, and they kept me updated throughout the entire process. I was also very impressed with how detailed they were when cleaning my car, both inside and out. Since I paid for the repairs out of pocket, I really appreciated that they worked with me on the estimate and did their best to keep the overall cost reasonable. The entire experience was smooth, and I’m very happy with how my car turned out. A special thank you to Jesse—he was great throughout the whole process! And Ms. Karen is the best front desk lady! She was so kind and helpful. I truly appreciate everyone at Caliber Collision for taking such great care of my car. Thank you! 😊

My Experience

Everyone was very helpful. Karen at the front desk was wonderful. She made me feel like I knew her for years so friendly so helpful. I have never had a bad experience at all bringing my car to you guys. Keep up the good work. I hope I don’t have to bring my car there again lol but if I do, that’s where it’s going.

Likely to Recommend

Repair Quality

My car was very beautiful when I picked it up very clean. I love that you detailed it very pleased.

Customer Service

Everyone was very pleasant. I remember working with you guys a few times and at the receptionist desk Karen very very nice very friendly very helpful.

My Experience

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Repair Quality

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Repair Quality

Ultimately car was determined to be totaled after over a month of limited communications by a “wiring” issue on the opposite side of the car of where the deer hit me.

Customer Service

When they communicate it is great.

Returned Clean

My Experience

My Experience

The work was completed on time with no delays. Customer service was excellent and the shop explained every repair step clearly which was great in that I never needed to call and check on the process. The entire process was seamless. A huge amount of appreciation goes to Chris and Karen for great customer service. I would highly recommend this shop!

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Repair Quality

Customer Service

Customer service was excellent provided by Chris and Karen, which made the repair process seamless.

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Repair Quality

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Returned Clean

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Returned Clean

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Customer Service

Very friendly and professional

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My Experience

Thank you Caliber Collision for making this process easier with great communication on the progress of the work being done. Every person we talk to we kind and helpful through the process. Our vehicle looks great and you can tell y’all care about the work you do.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I'm totally satisfied with the outcome of my trucks repair.

Customer Service

Repairs took longer than expected.

Returned Clean

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Repair Quality

Caliber Collision did an awesome job! Thank you Mr. Jesse, Ms. Karen and Mr. Chris for the help and professionalism!

Customer Service

Great Job from the staff! Caliber Collision has a great team that's professional and delivered awesome customer service!

My Experience

Likely to Recommend

Top notch service and kept me updated during the whole process with no surprises.

Repair Quality

Still waiting for a few issues to be resolved, but overall great service so far!

Customer Service

Chris is top shelf.

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Returned Clean

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Repair Quality

They did a really great job. Thank you

Customer Service

My Experience

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