Classic Collision Pax River

4.9 (1,874reviews)
99%
22664 Mercedes Drive Ste 452,  California,  MD  20619
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In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in California, MD is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
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Email

Reviews (1,874)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The level of communication stood out strongly, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was a recurring highlight, as numerous customers were pleasantly surprised to receive their vehicles ahead of the estimated completion date. The professionalism and friendliness of the entire staff were widely commended, and many customers noted the added bonus of receiving their vehicles cleaned inside and out. Several customers mentioned they were repeat visitors and would not consider going anywhere else. A small number of customers noted minor areas for improvement, including isolated concerns about incomplete cleaning, a loose part upon return, and one instance where damage was reported during the repair process, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... of service is rare, and it made a real difference. The repair itself matched the standard set by the team. The door panel alignment and paint match on the Nightshade's ..." Read more
"... pickup. The process was incredibly efficient, and the repair work was flawless—it looks like I was never in an accident at all. Highly recommend!" Read more
"The car was clean, the repairs of the body looked great, the engine bay was clean, they didnt slop coolant all over and leave it, everything ..." Read more
"After the repairs were completed, our car looked like it had just left the show room floor. Im more than satisfied!!"
"... highly recommend Classic Collision whenever possible. The workrepair was impeccable. Bravo Zulu!!!!!" Read more
"... 19th, but I received a call on December 12th that my vehicle was already ready for pickup. The process was incredibly efficient, and the repair work was flawless—it looks ..." Read more
"... Collision did an outstanding job with my vehicle repair. They even beat their own timeline. The staff were very friendly and helpful. Workmanship is off the charts! Quality ..." Read more
"Ready almost a week prior to the date originally scheduled"
"... perfect!! Everyone was professional and friendly. My car was finished ahead of time." Read more
"... this was a great experience with excellent service. They finished a week ahead of the schedule and also detailed my car, it looked brand new. Thank you Classic Collision ..." Read more
"Adequately informed is not an accurate description - we were continually updated on status of the repair and scheduling considerations. The comms were so ..." Read more
"They were wonderful from start to finish. They were professional, friendly, and extremely helpful throughout the entire process. They took the time to explain ..." Read more
"The team provided exceptional customer service and clear, consistent communication throughout the entire repair process."
"Communication was clear, text updates let me know where the vehicle was in the process. The Car was cleaned inside and ..." Read more
"... outstanding. They were patient in explaining their process. They use text and voicemail to provide status and process updates. They are quick to respond to written and voice questions." Read more

My Experience

KC and mrs penn were most knowledgeable, helpful, pleasant and efficient.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was kept informed of every step of the repair process. The quality of repairs made were outstanding. The car interior was detailed which I never expected. Thank you Richard and Classic Collision for an awesome experience.

My Experience

Everyone was so friendly. And went above and beyond to do what they could to help with getting insurance to move things along. And always kept me in the loop about everything they were doing step by step. If I have anyone that needs any body work of any kind or even myself they will always and forever be at the top of my list. 😊😊😊😊 thank you so so much for everything.

My Experience

Casey was timely with his updates regarding my repair and was able to answer all my questions and concerns. The work was great, you can't tell that there was even any damage to the vehicle. The car looks brand new again.

My Experience

My Experience

Classic collisions is amazing, this was the second time I had to use them in the past 9 months. One was beacuse a bus hit my truck then the other was beacuse some lady forgot you cannot turn where there is a car there. Each time the truck came back looking like nothing ever happened.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The van looked like new upon completion. Thanks for keeping us updated on the restoration process. Great Job!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Beautiful job and done in a timely manner

My Experience

An unfortunate accident made easier by the team at Classic Collision. From the professionals at the front to the technicians keeping my repairs on cost and ahead of schedule everything was top notch.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Great customer service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything looks great and the staff were outstanding to work with through the process.

Customer Service

They were great.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff was very friendly, patient and helpful the entire time. Great group of folks

My Experience

Likely to Recommend

Wonderful quality work

Repair Quality

Great individual thank you

Customer Service

Couldn't ask for better customer service.Thank you

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very pleased with the results and service

Customer Service

Everyone was very helpful

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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