Caliber - Lexington Park

4.8 (4,369reviews)
96%
21578 Great Mills Rd,  Lexington Park,  MD  20653

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,369)

My Experience

Karen was very helpful throughout the process. No matter how many times I called the shop to check in on the progress of my car she was very polite and respectful and nice every time I called the shop . She answer all of my questions and concerns about my car. When I drop off my Buick I ask Jay if he can do his best to get me my car back to me before I rental agreement was up and he did such that. He also kept in touch with me to give me updates and also communicated though the process on my car if I was holding on parts and what was the next step to get my car back sooner . I appreciate the excellent job caliber collision has done and recommend this shop. Overall satisfaction was highly satisfied.

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My Experience

Caliber Collision was very responsive from the start of my process to the very end. The customer service was awesome. They sent text messages often keeping me aware of every step in the process as to what stage they were in and the expected time that was provided was kept. Thank you Caliber Collision

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My Experience

Excellent job by a very organized team.

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Vreatjob

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Returned Clean

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Igive Ms. Karen a 10 because whenever I would call she would always give me updates when I called to check on my car. I would leave messages for Jay no return calls. He would make promises and never came through. I had to call my geico person before I could really get updates on my car.

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Great Work and outstanding customer service

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Outstanding

My Experience

From the minute I took my car there, everything ran smoothly! The reception Karen was friendly, and accommodating. Andrew was very helpful, and kept me updated , and upon pickup I met Jesse, and he was a welcoming finish to my experience. He explained why was done, and gave me papers explaining my warranty . The whole Caliber team was incredible!! Whether I encountered them , or they were behind the scene , working on my car. It took less than a week and my car looks great! I’m HIGHLY SATISFIED!! Thank you

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I enjoyed the personal service provided by the team

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Everyone was so nice and communicative. I really appreciate all that they did for me.

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Very professional and great repair!!

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The color doesn't match my car they didn't even take the tire off to paint the rim so all the paint is on the brake pads Now my car makes noises every time I put my foot on the brake.

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Great job. Appreciate all the hard work that was put into it. Stellar customer service.

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