Caliber - Little Elm
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I got taken care of very well
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Nice job on repairing
Repair Quality - 5.0/5.0 -
Nicely done
Customer Service - 5.0/5.0 -
Was kept updated regularly
Returned Clean
My Experience - 5.0/5.0 -
The repair work looks great. My car looks like a brand new vehicle and is running like a champ. HollyAnn kept me update on the progress. Many thanks to her and the rest of the Caliber Team who repaired and got my vehicle back on the road.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
my vehicle looks brand new
Customer Service - 5.0/5.0 -
working with Holly was a pleasure. She texted me almost daily with updates
My Experience - 5.0/5.0 -
Taryn and the manager were very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’d give 100 if I could
Customer Service - 5.0/5.0 -
1000%
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alex Tayara went above and beyond!! Amazing customer service! Josh Dugger was wonderful to work with too. Very impressed with both!
Returned Clean
Likely to Recommend - 2.5/5.0 -
I will more than likely recommend another shop
Repair Quality - 3.0/5.0 -
After the first day and checking out the vehicle, my power window button was not seated properly and pulling up on the button still occasionally pulls my window down. I am supposed to be able to push down (until it clicks) and conversely pull up (until it clicks). There was also a left over piece of my car with three screws on my dash when I picked up. My advisor told me they would reach out Monday - July 6th but I never received word. That being said, the paint match looks great.
Customer Service - 3.5/5.0 -
It was okay - nothing to recommend others about. Although they stayed on top of keeping me updated I know that they were busy, but hanging up on me before I got my question out made me feel like my concerns were not heard. I understand that people are busy but my time as a customer is also important. I was also told that my window button was not working because it was my fault that I was not using it correctly? Maybe they could have rephrased that statement a little differently but the statement made me feel like I did not know how to operate my vehicle I have owned for 5+ years. The receptionist was kind however!
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a good experience.
Customer Service - 5.0/5.0 -
Taryn was great, very responsive and completed my work on time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Taryn was absolutely great, she explained the process step by step, walked me through the repairs in detail, and made sure to update me on how things were going. I got my car back much faster than I expected and it looks brand new!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I strongly would recommend my family, friends and colleagues to go to caliber collision only
Repair Quality - 5.0/5.0 -
Great Service. Periodical regular updates. Quality of the delivery was exceptional
Customer Service - 5.0/5.0 -
Outstanding customer service. Always responsive, courteous, friendly, respectful staff. Provided details explanations on condition of the vehicle. Set the expectations
Returned Clean
My Experience - 5.0/5.0 -
Holly Ann was great to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely amazing experience from beginning to end! Very professional and friendly service. You cant even tell there was an accident!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
He was very professional and super friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was completely satisfied with calibers team, professionalism, text update, and how quickly they got my vehicle back to me Holly was fantastic as well as the rest of the team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’ve already done the survey once but since the work was so great I’ll say again everyone was professional courteous timely. Work was fantastic. Holly was a great representative.
Customer Service - 5.0/5.0 -
Again, Customerservice was fantastic
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Still waiting on a part that wasn’t replaced at the time of service
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding customer service! The front desk girl was great and very professional. My repair rep, HollyAnn was phenomenal! Outstanding communication!