Caliber - Littleton - Chatfield

4.8 (2,900reviews)
98%
10128 W. Chatfield Ave.,  Littleton,  CO  80127
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (2,900)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent text and email updates keeping customers informed throughout the repair process. Timeliness was also well-received, as numerous customers reported their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly in their feedback, including occasional delays, inconsistent status notifications at pickup, and isolated quality concerns such as paint mismatches and misaligned parts. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... location was fantastic. The staff were wonderful and my car was ready well before the initial estimated completion date." Read more
"I was told 16 days, but it was actually 21 days."
"... from the technicians during the repairs. You guys under-promised and over-delivered." Read more
"... everyone had good intentions and did their best. But the whole process took 3.5 weeks for a simple side mirror replacement." Read more
"... job, the timeline, and the completion. My work was completed an entire week ahead of when I was initially quoted. Quick, efficient, and solid work" Read more
"We never got proactive updates on anything. Was originally told it would be probably 2-3 weeks ..." Read more
"I will only use Caliber from now on. Communication and the quality of the repairs were amazing."
"... great job fixing the damage to my daughter's car. The communication regarding cost and updates about the job were great. The employees were great to work with." Read more
"... updates and details on the stage my Navigator was in. Great communication, professional demeanor, friendly - this is what puts Caliber Collision at the top ..." Read more
"... already picked it up. Three notices actually today. Bad communication as far as pickup is an issue and also, upon pickup there was a lining on the front ..." Read more

Likely to Recommend

Repair Quality

timely, great communication, quality repair work

Customer Service

high quality

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car looks great and was completed ahead of schedule. The staff were courteous and professional, and they were timely with updates.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you especially to Megan for making my visit there at the shop a welcoming experience with her outstanding personality, also want to thank Diego and his team for taking care of my car needs. I’m very satisfied with all the work they had done. Great job. Thank you, Marina B.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communication was excellent. There was a very clear timeline and I always got the updates on time. Diego was so great to work with and clearly experienced in his work. My car looks like new, which I can’t thank you enough for since it’s my first new car ever and I haven’t had it for a year yet - that means the world. Thank you!

Likely to Recommend

Repair Quality

My car looks brand new again! Even when there were some unpredictable delays, I was always reassured that my car was being prioritized. Communication was excellent and after the first on time, detailed update, I knew I could expect that going forward. I wouldn’t have to even question it, which was proven to be true. Shoutout to Diego Atencio - thank you for your diligence, excellent customer service, and overall impressive and appreciated attitude.

Customer Service

Everyone was so genuinely kind and patient with me even before I understand the process. I appreciated the patience shown to me while I figured it out.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The customer service was excellent and Sally did a great job communicating with us. I would highly recommend their services and expertise.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Liked regular updates

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a great job.

Customer Service

The people were knowledgeable and very nice

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great people to work with! Were great every step of the way!

Likely to Recommend

Repair Quality

Could not be more pleased

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You do great job! Sally takes care of customers 100percent great service

My Experience

Very organized and provided Arad Veghte information during the repair process. Workmanship was excellent five star rating for my point of view.

Likely to Recommend

Repair Quality

Great personal service and an excellent repair and finish on the Vehicle. In my younger days, I used to wholesale cars and the workmanship was flawless.

Customer Service

Excellent

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Another job well done with expert care. The repair was completed ahead of schedule. Thanks again for a quality repair.

My Experience

From the amazing first moment of talking with Megan “Stoney” Johnston to dealing with John Riley, I had exceptional service and the job was handled with skill and dispatch! Everyone was really nice and helpful! In a world where chaos is looming large all the time, it’s very uplifting and wonderful to experience such great service, positivity, great capability, and to leave feeling very good about the whole experience and the people who made it happen! Megan deserves a raise because I can tell she is making things happen for both the customer and behind the scenes and her efficiency and caring is what’s making all the details come together! John is also incredibly talented and great with both the services that are being provided as well as connecting with the customer! I am grateful that Quinn at Toy Automotive gave me John’s information! Thank you all so much, Mic “Street” St. Clair 303-981-4355

My Experience

They did a fantastic job, they were prompt, curious, and always kept me informed through the process.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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