Caliber - Castle Rock - North

5.0 (820reviews)
99%
3563 Timber Mill Parkway Suite D,  Castle Rock,  CO  80109

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (820)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and timely or early completions. Many highlight that repairs were finished ahead of schedule, often saving customers money on rental cars. The quality of repair work is frequently described as flawless, with vehicles returned looking brand new. Customers also appreciate the unexpected interior and exterior cleaning of their vehicles. A few customers noted areas for improvement directly in their feedback, including occasional delays in parts procurement with insufficient status updates, isolated incidents of new damage occurring during repair, and rare instances of incomplete repairs or unprofessional front desk interactions. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... professional expertise in their field. Not only was my vehicle repaired to its original condition, but it was also delivered well ahead of the scheduled ..." Read more
"Wow. What excellent work and service. We told them that we needed the work to be completed ..." Read more
"They were absolutely phenomenal to work with best experience ever!"
"Front desk is rude and unprofessional"
"Ontime: Estimate was for 7-10days but finished early after 4 days saving me hundreds in rental car expense"
"It was ready about 5 days earlier than expected."
"Our truck was ready long before promised."
"... was told that my car would be ready on Friday, but it was finished on Tuesday! Everyone was very polite and responsive. A great job!" Read more
"About a week later than expected, but they were very communicative and got it done"
"Yes, communication via email, phone, and text was awesome. I never had to call them for an update because they ..." Read more
"The regular communication was the best weve experienced. The work done was in a timely manner, and the body ..." Read more
"... were delays with getting the parts for the Audi, and we weren't really kept up to date very well on the status. It caused us a lot of headaches trying to coordinate ..." Read more
"... from the moment I dropped the car off through the constant communication during the repair process did a fantastic job. One of the best customer service experiences anywhere ..." Read more

My Experience

Devin did an outstanding job from estimate to finish. Kelly was also outstanding from intake to help with Enterprise at beginning and end.

My Experience

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My Experience

Caliber Collision has repaired my vehicle before and did an excellent job. That’s why I returned there to fix the parking lot rash on my vehicle this week.

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Repair Quality

I had a great experience with caliber collision in Castle rock. They were knowledgeable and repaired my car beautifully. I would definitely recommend them. Hats off to Devon.

Customer Service

Professional

Returned Clean

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My Experience

A terrific job well done. Would highly recommend Caliber Collision in Castle Rock.

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Returned Clean

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Very pleased with the work and your customer service.

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Returned Clean

My Experience

Great job done quickly and easy

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Returned Clean

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They did a great job

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My Experience

The running boards look great! I was also extremely surprised & very pleased to note my windows & mirrors were sparkling clean & all my mats were vacuumed. Thank you so much!!

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Returned Clean

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Kellie and Devin were friendly and professional.

Returned Clean

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Returned Clean

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My Experience

Everything went very smooth and the result was perfect.

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My Experience

The communication was amazing and they were able to fix the car way faster than estimated which was also a nice surprise

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Repair Quality

Amazing communication, and repaired everything super quickly, and it looks amazing. Everyone was super easy to work with

Customer Service

Returned Clean

My Experience

Very professional, great communications, repairs completed in a timely manner.

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