Caliber - Castle Rock - North

4.9 (791reviews)
98%
3563 Timber Mill Parkway Suite D,  Castle Rock,  CO  80109

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (791)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and timely or early completion of repairs. Many highlight that vehicles were returned looking brand new, with several noting the unexpected bonus of interior and exterior cleaning. Customers frequently commend the professionalism, friendliness, and attentiveness of the entire team, from front desk staff to service advisors. The repair process was described as smooth, transparent, and stress-free, with daily texts and calls keeping customers informed at every stage. A few customers noted minor issues such as parts delays, incomplete repairs, or communication gaps, but these were largely offset by the team's responsiveness in addressing concerns. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop.
Select to learn more
"They were wonderful! Attentive, understanding and really helped me to navigate the process as I'd not been ..." Read more
"... professional expertise in their field. Not only was my vehicle repaired to its original condition, but it was also delivered well ahead of the scheduled ..." Read more
"... communication during the repair process did a fantastic job. One of the best customer service experiences anywhere anytime Ive had. Great job Caliber." Read more
"They were absolutely phenomenal to work with best experience ever!"
"... I've taken my vehicle over to Caliber Collision and everything was done top notch. The repairs to my Mazda cx30 was done ahead of schedule and I was very pleased ..." Read more
"Estimate was for 7-10days but finished early after 4 days saving me hundreds in rental car expense"
"It was ready about 5 days earlier than expected."
"10 days earlier than estimated"
"Earlier than estimated"
"... drop off time right after. The work was amazing and was preformed in half the time I expected. Everyone I worked as very informative and knowledgeable. ..." Read more
"... awesome. I never had to call them for an update because they were always proactively updating me." Read more
"The regular communication was the best weve experienced. The work done was in a timely manner, and the body ..." Read more
"... Collision. They took an awful event and made it better! Communication, skill and expertise is what is delivered with Caliber. THANK YOU!" Read more
"... were delays with getting the parts for the Audi, and we weren't really kept up to date very well on the status. It caused us a lot of headaches trying to coordinate ..." Read more

My Experience

Devin kept me posted regularly about the repairs including giving me a ride home and then delivering the car once work was completed! The car looks great like nothing happened!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This was the most painless and expedient service! Our repair looks amazing!

Likely to Recommend

Repair Quality

Wow. What excellent work and service. We told them that we needed the work to be completed as soon as possible as this is our work truck. They delivered and exceeded expectations on every level. We will only go Caliber Collision for any body work going forward. I can’t recommend them enough.

Customer Service

The best. Talk about accommodating.

Returned Clean

My Experience

Great job, thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for a prompt and great repair. Devin and team did wonderful work!

Likely to Recommend

Devin and team did a fantastic job at a fair price!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I really was impressed with the service I received

Customer Service

Excellent customer care through out the whole process

Returned Clean

My Experience

Devin was my estimator/technician. Devin was courteous, informative and great at updating. My car was repaired and even finished quicker than the original date. I have used Caliber and highly recommend them.

Likely to Recommend

Repair Quality

Caliber did a very good job. Communication and detail of work was excellent. Devin was knowledgeable and easy to work with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys were great I mean overnight and it’s done you guys rock!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication and everything looks great on my car

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service.

Customer Service

Returned Clean

My Experience

Part was ordered and received in a timely manner. Repair was done in one day. Office staff and environment was very pleasant. Devin was excellent. I was driven home after drop off and the vehicle was delivered after repair…all without request! Couldn’t be happier. Highly recommended!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Costs were high for repair, but my Lexus required special non-reuse parts, etc. Caliber did a great repair job and they got the car done quickly.

Customer Service

Very nice office staff.

My Experience

Devin (Devon?) was awesome - very informative, and did great work on my car. I hope I never have to bring my car back for repair, but if I do, I know I will be in great hands with this Caliber Collision team! Thank you guys for the awesome service!

My Experience

The regular communication was the best we’ve experienced. The work done was in a timely manner, and the body work was of high quality. We would highly recommend your shop to others.