Classic Collision Castle Rock South

4.9 (977reviews)
97%
1160 Caprice Dr,  Castle Rock,  CO  80109

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Castle Rock, CO is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (977)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, excellent communication, and timely repairs. Many highlight the seamless, hassle-free process and the professionalism of the entire team. Repairs are frequently completed ahead of schedule, with vehicles returned looking brand new. Text and email updates throughout the repair process are widely appreciated. A few customers noted areas for improvement directly from their feedback, including more predictable completion date estimates, better responsiveness to messages, and clearer communication around delays. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"The work that y'all did is immaculate and the staff were a pleasure to work with. My car looks as good, or better, than it did when I bought it. I will ..." Read more
"Despite being rear-ended, the service and final results from the team at Classic Collision made the experience much easier. They OVER-delivered ..." Read more
"Excellent service, beautiful job fixing the dent, and quick ! Thank you !"
"These people are the best! They are so accommodating. I needed my vehicle for a family vacation two days ..." Read more
"Excellent service. Car looks great. People were really wonderful."
"... whole process and communicated with any changes. It took less time than expected to finish the work. Well done." Read more
"Was completed 2 days before promised"
"... problem with the repair was mount of time it took, I was told 10 days for the repair or maybe 14 at the outside, I believe the repair took 27 days. That's, not only ..." Read more
"I appreciated good communication and getting the repairs done ahead of schedule."
"Excellent communication, easy process, and quick. The end result is perfect. We really appreciate you ..." Read more
"... staff member I worked with was very helpful, kind and communicated well by explaining the entire process. My car looks like new. Thank you for your services!" Read more
"Updates each day the car was in repair. I appreciated this jesture"
"Took a while to get in the parts. Communication was lacking at times but the work was excellent!"
"The experience was really great overall, the communication was excellent, and the process felt easy."

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Returned Clean

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Returned Clean

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Customer Service

My Experience

Zoey was very helpful and I will definitely refer others

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Customer Service

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Repair Quality

The team is so professional and responsive. They answered all my questions and delivered in their promised dates. I was especially grateful for the team answering my follow up questions and resolving outstanding tasks in a timely manner.

Customer Service

Returned Clean

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Customer Service

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Depends on why calibration was done after being told it wasn't needed?

Repair Quality

I was told no recalibration would be necessary, but that was done for a much higher charge. Bill did the quote and he told me no calibration would be needed ??

Customer Service

Returned Clean

My Experience

We had a very positive experience from the moment we arrived to drop of our vehicle till the moment we picked up our vehicle! Everyone was so friendly and welcoming! Lynette & Valerie were awesome with exceptional customer service!! We appreciated all of the updates along the way! Our care was completed earlier than expected. We are very satisfied with the work that was done & should we need service in the future we will definitely use Classic Collision & we will definitely recommend them to others! Thank you so much!! Juan & Janet Almodovar

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Repair Quality

I already left a raving review??!! Our experience was very positive!! The office staff was very friendly & provided great customer service! From the beginning to the end of the process we received constant communication with updates, which we appreciated! They finished ahead of scheduled. We are very happy with the finished product !!!

Customer Service

Excellent

Returned Clean

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Returned Clean

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Repair Quality

Looks like you missed replacing a mud flap that was removed after the accident, but other than that completely satisfied

Customer Service

I am very satisfied but I thought the mudflat would be replaced since it was torn off during the accident didn’t catch it until yesterday

My Experience

Zoey is the best

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Repair Quality

It was a very easy process to take the car in and pick it up. The repair did take quite a while, but no longer than they projected. I would definitely use them again if I ever need it.

Customer Service

All of the personnel were very kind, helpful, and reassuring.

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Repair Quality

Paint job is seamless. Can’t tell I was in any accident at all. Great job.

Customer Service

Communication was clear and timely.

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Repair Quality

Quick and easy from the start - easy to make an appointment, clear and consistent communication during the repairs and my vehicle looks great!

Customer Service

Great communication through email and text throughout the entire process.

My Experience

We asked for an issue to be addressed and it was not liked at which will require another trip to the shop. The work that was completed seems fine.

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Repair Quality

The whole Classic Collision team was excellent to work with. Zoe kept me up to date and answered my questions in a timely manner. When I went to pickup the vehicle after I was told it was complete I brought up my concerns about the hinge on the hood that it was off, Zoe went straight back to the technician to fix the hood in a timely manner. Overall I am very satisfied with my vehicle and love that it drives better than before the accident.

Customer Service

My Experience

The. repair looks great and I can't tell it was ever damaged. I did not expect to get my car back so clean inside and out. Thank you very much.

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Zoey is awesome

Repair Quality

Zoey is awesome. Always keeps the customer first.

Customer Service

Zoey is awesome

Returned Clean

My Experience

Valerie is a gem, my car looks great, I appreciate you all.

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Repair Quality

The repair appears to be flawless.

Customer Service

Valerie was professional, communicated frequently and just a nice person.