Caliber - Castle Rock

4.9 (4,208reviews)
97%
2759 Liggett Rd.,  Castle Rock,  CO  80109

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,208)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and email updates that kept them informed throughout the repair process. The quality of repairs was frequently described as flawless, with vehicles returned looking brand new or better than expected. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Staff were widely described as friendly, professional, knowledgeable, and genuinely caring. Customers also appreciated added conveniences such as rental car coordination, vehicle detailing upon return, and a seamless overall experience. A few customers noted areas for improvement, including occasional delays due to parts issues, isolated cleanliness concerns with interior dust, and in rare cases, minor repair imperfections requiring a return visit.
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"... looks brand new again! I really appreciated their attention to detail and how smoothly everything went. Its clear they take pride in their work and care ..." Read more
"Excellent car repair place! Very professional and honest."
"Excellent service all the way around. Staff was friendly and knowledgeable without exception. Its a service you hope you never need, but if I do, ..." Read more
"... comment. Everyone was so knowledgeable and kind. Best customer service ever. Its the only place I will ever take my car." Read more
"... me feel like you made fixing my Jeep a priority by getting it back to me ahead of schedule. It looks great!" Read more
"... the car. They are a friendly company to work with my car was out a full week before the scheduled date." Read more
"... every other day as to the progress of our repair. It was completed 4 days early and was perfect! Thanks to all of your staff from The front desk to ..." Read more
"Repairs were completed earlier than estimated"
"... done on my 4 runner. They made it look brand new and almost a week earlier than expected. I will highly recommend you to others." Read more
"I was constantly updated on what was happening with the repairs. I was told it would be ready today and it was!"
"... vehicle went beyond my expectations. Not only was communication very clear on what was always being done, but my Subaru was done even earlier than expected ..." Read more
"... to my vehicle along the attention to details, the constant communication they gave me from beginning to end. The experience was seamless! Thank you Calibur Collision!" Read more
"... and thorough, especially with their communications. We received updates via text message almost every day, and our car was ready a couple days earlier than ..." Read more
"Excellent communication throughout"

My Experience

Very communicative. Easy to work with

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My Experience

The communication from this company, updating me about the repairs, was fabulous! I’ve never had a company so focused on working WITH a consumer as they solve problems! Congratulations Caliber Collision!! Good job with the repairs and with keeping me apprised of your progress!

My Experience

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Repair Quality

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Repair Quality

Good communication, work done well

Customer Service

Returned Clean

My Experience

I am very happy with the repairs made to my car. Bruce sent me progress reports and it was all completed as promised. I would call them again if I needed to. (But I hope I won’t need to)

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My Experience

Very polite and professional staff. They all communicated the work that was to be done, and the timeline. I got regular updates on repair progress from start to finish that was very much appreciated.

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Returned Clean

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Repair Quality

caliber did an awesome job on my car. Would never know it was hit by a deer.

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Returned Clean

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They really worked to hit my timeline. My daughter was going to college and they pushed to complete it on time.

My Experience

This team is amazing! They keep you informed the whole way. I would highly recommend them.

Likely to Recommend

Yes, already recommended

Repair Quality

The attention to detail and consistent communication of the status of my vehicle was impressive! I also noticed they cleaned the inside with great detail. I would (and already have) recommend them to friends.

Customer Service

Amazing!

Returned Clean

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My Experience

I was blown away by the service and communication. 10/10

My Experience

I have no complaints… Everyone was friendly. I was updated on the vehicle status and, the repairs look great!

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Car looks great. Good communication during the repair process.

My Experience

Everything was fixed professionally and the timelines of the repair was great

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Returned Clean

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My Experience

Very friendly, accommodating, fast and fair price. They work well with a car rental place that takes care of coordination of repair and car rental. 5 out of 5.

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Returned Clean

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Great work. Customer Service is great, honest transparency is high.

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Returned Clean

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Customer Service