Caliber - Littleton - Chatfield

4.8 (2,920reviews)
98%
10128 W. Chatfield Ave.,  Littleton,  CO  80127

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,920)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent text and email updates keeping customers informed throughout the repair process. Timeliness was also well-received, as numerous customers reported their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly in their feedback, including occasional delays, inconsistent status notifications at pickup, and isolated quality concerns such as paint mismatches and misaligned parts. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... location was fantastic. The staff were wonderful and my car was ready well before the initial estimated completion date." Read more
"I was told 16 days, but it was actually 21 days."
"... from the technicians during the repairs. You guys under-promised and over-delivered." Read more
"... everyone had good intentions and did their best. But the whole process took 3.5 weeks for a simple side mirror replacement." Read more
"... job, the timeline, and the completion. My work was completed an entire week ahead of when I was initially quoted. Quick, efficient, and solid work" Read more
"We never got proactive updates on anything. Was originally told it would be probably 2-3 weeks ..." Read more
"I will only use Caliber from now on. Communication and the quality of the repairs were amazing."
"... great job fixing the damage to my daughter's car. The communication regarding cost and updates about the job were great. The employees were great to work with." Read more
"... updates and details on the stage my Navigator was in. Great communication, professional demeanor, friendly - this is what puts Caliber Collision at the top ..." Read more
"... already picked it up. Three notices actually today. Bad communication as far as pickup is an issue and also, upon pickup there was a lining on the front ..." Read more

My Experience

Sally is really easy and fun to work with. She is knowledgeable, personable, and responsive. She made a difficult process seamless and easy to navigate. I would recommend Caliber Collision and Sally to anyone that needs body work repairs to their car.

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Returned Clean

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Whoever the technicians were that repaired my car did a fantastic job. I would take my car to this body shop anytime

Customer Service

Megan and Sally both Walk me through what to expect and were very kind and kept me updated on the status of my car repairs.

Returned Clean

My Experience

Communication was fantastic, and ease of service was even better. No question was left unanswered and Caliber made the whole process easier than I could have imagined.

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I would definitely recommend Caliber Collision. I think this might be the second time I've had a car repaired at a Caliber, but this shop is special -- it is friendly, inviting, accommodating, and most importantly -- highly skilled. I'd definitely add Caliber to my go-to resources for car repair!

Repair Quality

The repair was done well and expeditiously.

Customer Service

Customer service was beyond outstanding. Caliber Collision kept me updated, and in many ways went beyond my expectations, including trying to coordinate with Caliber Auto Glass. Across the board -- customer service was exceptional!

Returned Clean

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Have always used caliber for auto body repairs

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Staff was always very friendly and polite…

Returned Clean

My Experience

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Great repair work

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Excellent job repairing my truck, however my center console was rummage through with money and other items missing. No accountability from management when brought to their attention.

Customer Service

Office personnel and adjuster were easy to work with providing good updates and follow through on status of repair.

My Experience

The whole team, Diego, Megan, and of course, on the automobile technicians performeda fantastic job. In repairing my car. They were quite informative, knowledgeable, and professional. I highly recommend this company.

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I certainly would recommend them to anyone.

Repair Quality

The whole team at Caliber Collision performed with efficiency, professionalism, and knowledge in repairing my damage automobile. I gave them an A+.!!

Customer Service

Returned Clean

My Experience

First the good news. The staff was always friendly and courteous. Also, my initial impression of the work done on my Lexus is positive. My concern is the lack of updates and transparency as to when the work would be completed. I was the one always reaching out for updates. A specific example: I called on Friday the 7th ( the date that was originally given for completion) to check on the status of my car. I was told they were pressing to get it done that day; I never heard back. On Monday the 10th I called and was told they they received the wrong part and it would delay completion. The point is, if the wrong part was delivered then why was I told they were pressing to get it done that day. Just be honest with me. I realize fixing an automobile has some ups and downs and things happen. Bottom line…better communication. Again, let me emphasize the folks I worked with were very nice folks and I appreciate their efforts.

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Above and beyond service by Sally

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My Experience

Thank you especially to Megan for making my visit there at the shop a welcoming experience with her outstanding personality, also want to thank Diego and his team for taking care of my car needs. I’m very satisfied with all the work they had done. Great job. Thank you, Marina B.

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Returned Clean

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They even cleaned the floor mats!

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The work was of high quality and completed in a minimal amount of time. Updates were provided.

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Both the receptionist and the individual assigned to my case were extremely helpful, courteous and clear regarding the process, etc.

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Diego and the receptionist, apologies I never got her name, are both wonderful to work with. They are helpful and prompt.

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Returned Clean

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