Caliber - Littleton - Chatfield
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My service rep was Ms Sally, talk about incredible. Sally kept me informed throughout the repairs on my car. Your entire crew did a fantastic job. Thanks Sally your the best. Rollie Stafford
Likely to Recommend - 5.0/5.0 -
Yes, I left a message on another survey but here we go again. If you haven’t met Ms Sally at your Chatfield shop I strongly recommend it, Sally goes above and beyond when it comes to customer service
Repair Quality - 5.0/5.0 -
This shop and it’s techs are incredible, the quality that comes out of this shop is second to none.
Customer Service - 5.0/5.0 -
100%
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Took entirely too long to repair (4 weeks) and the lack of communication was very frustrating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a fantastic job with my truck!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Working with my schedule and yours to completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Exceeded expectations. Repairs are perfect. Car was repaired early. Customer service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks perfect
Customer Service - 5.0/5.0 -
Staff was very professional.
My Experience - 5.0/5.0 -
I'm very happy that it was done so quickly. I was also very impressed with Sally's customer service, she came in early and scraped the ice off the car before I got there to pick it up!
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Misalignment with the front and rear passenger doors. This is very slight and I noticed it once I got home.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Sally was delightful and worked hard to get insurance to cover my claims.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I’ve shared my frustration with Sally. We were told when we dropped the car off it would be 5 business days. It was dropped off at 7:30am on 11/13. On 11/14 I received the first text On 11/20, 7 business days later I received an update that it would be ready on 11/29. On 11/25 I received an update that it was on track for 11/29. That same day and only 45 minutes later I’m informed it will be 12/5. Then on 11/29 it was changed again to be 12/2. On 12/2 I reach out only to find it’s still not ready!! We finally were able to pick it up on 12/3. Sally was great at listening to my frustrations but her hands were tied with how to get more reliable information from the “back”. I will never use Caliber again unless it’s my only option. The experience was beyond frustrating and incredibly frustrating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept us informed and did the higher quality fix to ensure our car is back to normal.