Caliber - Littleton - Chatfield
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We had minor scratch damage but my concern was the quality of the paint job. Extremely happy with the quality of the work!!!! Paint finish was awesome. I’ll be bringing in my 04 truck that I just can’t give up because of low mileage. That will be minor damage repair and a full paint job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I was generally satisfied with the work that was completed by Caliber. However, there could have been improved communication associated with the estimated timeframe to complete the work.
My Experience - 5.0/5.0 -
I really appreciated all the Caliber team did to take care of me. They even gave me a ride home when the rental car company didn't show up as scheduled! They gave me updates in the work and finished far ahead if schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Sally Maritt made my experience unpleasant by telling me things like she would email me in 2 days and then not emailing me until I called my insurance agent to complain. It was 6 days before I got an email from Caliber. There are a few other unsatisfactory miscommunications but the most amazing was when I picked up my truck. There is residue where it was repaired and when I showed this to Sally she argued with me stating 3 times that it was the passenger side of my truck that was repaired not the driver’s side because she could see the fresh paint on the passenger side. I was stunned that she made me pull out my paperwork to show how wrong I was. I told her 3 times that it was the drivers side .Also, it was the driver’s side door that caliber buffed the scratches out of but she looked at the doors and insisted, twice, that it was the extra cab door that they tried to buff out the scratches but those wouldn’t come out. Its MY truck and I know all the scratches and dents on it. After looking at the repairs she tells me I am wrong and that it is a completely different part of my truck that was repaired? Amazing she still has a job as with these kinds of mistakes I cant believe I am the only one complaining.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were made in two days.
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
2 weeks and 3 days was too long when they told us it should be about a week to repair
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Jerry our liaison withCaliper was very good to deal with
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Body work was great, trunk lid was loose and windshield sensor not properly refitted
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Just got car back
Customer Service - 1.5/5.0 -
Hard to get hold of
Returned Clean
My Experience - 5.0/5.0 -
Jerry was very kind and helpful. Good turn around time👍🏻
My Experience - 5.0/5.0 -
Jerry did a good job of communicating and his team were highly effective. Very pleased with the quality of the work.
My Experience - 5.0/5.0 -
Brian the GM was exceptional to work with. Very pleasant and professional!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brian the GM was fantastic
Likely to Recommend - 5.0/5.0 -
We are very happy with everything.
Repair Quality - 5.0/5.0 -
Great to deal with and excellent work and service.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 3.5/5.0 -
A qualified recommendation, due to the repeated missed delivery dates.
Repair Quality - 3.0/5.0 -
Caliber missed the promised delivery date by more than a week.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff as wonderful and I appreciated the daily updates