Caliber - Littleton - S Broadway
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They went above and beyond to clean vehicle and provide updates.
My Experience - 5.0/5.0 -
They were professional, considerate and good listeners. Ms. Dameron’s communication skills and efforts shows that she cares about customer service
Likely to Recommend - 5.0/5.0 -
Very likely.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional. Excellent communication.
Returned Clean
My Experience - 5.0/5.0 -
Joe did an amazing job communicating with me through the process. And he waited 10 minutes after the store closed to make sure I could get there and pick up my car before a big snowstorm the next day. Going the extra mile earns repeat customers!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Fortunately I have not had much experience with collision repairs in my 58 years of driving so for all I know these guys may be the best game in town. I was disappointed with everything but the paint job.
Repair Quality - 3.5/5.0 -
Paint job was good. Cost to the other party’s insurance was over double the initial estimate, reassembly of door was faulty, customer service for follow up was unnecessarily drawn out.
Customer Service - 2.5/5.0 -
At my scheduled pickup time my sat was still covered with snow and ice. On my way home I discovered the driver side window would not work automatically. When I called to have it fixed I was told I would have to “see the manager”. No explanation other than it’s our requirement; it felt like being sent to the principal’s office. His next appointment was four days out. As it turns out the manager, John, troubleshot the problem and recommended a one hour window reset which they could do at that time. I wasn’t ready for that and had to schedule an appointment, which John said he would give priority to. The first opportunity (for a one hour appointment) with priority was a week out! At that appointment I chose to walk around the area while they reset my window and they promised to call me when it was done. They did not call , but they were through when I returned in an hour. John could not get the window to malfunction so they diddled around with the window inner workings and hoped it was fixed.
Returned Clean
My Experience - 5.0/5.0 -
Was an amazing experience! Joe was timely with regular updates & our car was finished almost 2 weeks early!! The work done was great & we appreciate the lifetime warranty that comes with the work. Will be reaching out to Allstate to share our praise!
Likely to Recommend - 5.0/5.0 -
Highly Recommend
Repair Quality - 5.0/5.0 -
Everyone was fantastic!! Got our car back early & Joe did a wonderful job keeping us looped in. The car looks great & we appreciate everything so very much!!!
Customer Service - 5.0/5.0 -
Joe & the staff were amazing!!!
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was professional and I was udated everyday either by e-mail or phone as to where they were in the repairs of my vehicle. Joe is great.
Customer Service - 5.0/5.0 -
Very Professional, excellent.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Prev ABra customer so came back. Will not again
Repair Quality - 4.5/5.0 -
Repair seem to be done well
Customer Service - 0.5/5.0 -
Spoke directly to Carla about poor customer service
Returned Clean
My Experience - 5.0/5.0 -
Joe was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amy is outstanding. She reminded me to take my garage door opener, which I otherwise would’ve forgotten in my car at drop off. Communication and updates are above expectation. This particular Caliber went above and beyond after I was extremely disappointed by the Highlands Ranch location. Keep it up!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Over all, I was treated fair. The reception is busy and I get that but the staff were short with me and disintrested in my circumstances. I did appreciate the updates and found them inconvenient on only Tuesday and Thursday of each week. I was Satisfied with the resolution of having the hood adjusted to fit properly and think that I should not have been thier quality control in the matter. I would rate a 10 if I had been able to pick up my vehicle and not have had to return for a warrenty item that should not have been handed to me to resolve.
Repair Quality - 5.0/5.0 -
I had an issue with alignment of the hood and some fender work. I made an appointment to meet with a Manager and in 15 minutes it was corrected. I really appreciated thier response and was treated very fairly.
Customer Service - 4.0/5.0 -
Although the receptionist is short and to the point, I was treated fair and the crew resolved my issue within 15 of my Warrenty appointment and Management made sure I was satisfied with the final fix.