Caliber - Lockhart - Downtown

4.9 (631reviews)
97%
218 North Main St,  Lockhart,  TX  78644
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In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (631)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as looking brand new and exceeding expectations. The team was widely recognized for professionalism, friendliness, and going above and beyond. Communication stood out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. Customers also noted the pleasant surprise of receiving their vehicles thoroughly cleaned inside and out. A few customers mentioned minor issues such as uneven paint, missed parts, or mechanical concerns post-repair, reflecting areas customers felt could be improved.
AI-Generated from reviews written in the last 12 months
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"My truck hit a deer and caliber in Lockhart made my truck look brand new in about a week. They had left out an LED high beam ..." Read more
"... car anytime I need to have repairs. They were so courteous and expedient in fixing my car after a traffic accident. The thing I really appreciated was that they detailed ..." Read more
"... were answered. They did a great job on the repairs. You cant tell that there was ever any damage. It looks great. I would highly recommend to anyone." Read more
"I had to take the car back to snap the lift gate piece on. I had no rim damage before taking the car but now ..." Read more
"Calliber got my car repaired in two days! It looks great! They even located Oem parts, but kept the repair ..." Read more
"Our vehicle was ready before it was promised!"
"Done a week earlier than the estimate. Awesome job."
"Yes, it was actually completed ahead of schedule but we were noticed daily of the status!"
"Was late, but it was because of final inspection they missed something and would rather be late and ..." Read more
"1010 with communication and the results are great !"
"... also clean it I was happy with my car repair and everything was fast and communicate" Read more
"I liked their customer service and I was always informed of what was going on with my vehicle"
"Everything was done exactly as promised. Good communication from start to finish"
"I received a message towards the end of the repair and then a call to say the repair was completed. ..." Read more

Likely to Recommend

Repair Quality

They were very helpful and kept me posted on every detail of every day till l got my vehicle fixed

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast and friendly service. Truck looks beautiful again Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fabulous repair work done

Customer Service

Kind and courteous!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Caliber did an amazing job with my suv!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Outstanding service and a week early from the due date

Likely to Recommend

Already have

Repair Quality

Had a few hiccups, but quality of work I’d great. They reap aired damage that we didn’t even previously notice.

Customer Service

Customer service was great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

They did a beautiful job.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Chase and Des were great to work with. They kept me informed every step of the way. Dropped my car off on Monday and picked it up today (Friday). I will definitely be recommending Caliber to anyone needing repairs. Thank you!!

Likely to Recommend

I would highly recommend Caliber Collision to anyone needing repairs. We live in Seguin Texas and took it to Lockhart Texas and are very happy that we did.

Repair Quality

From start to finish, it was a great experience working with Chase and Des.

Customer Service

Everyone at Caliber was very helpful, and kept us informed through the whole process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Probably if the insurance company recommends. Seeing the amount paid to the insurance it seemed really high so based on this I would not recommend for a repair that someone had to pay out of their own pocket.

Repair Quality

Took a long time for such a minor repair.

Customer Service

The girl at the front desk hid behind her computer. When I walked in I honestly didn’t think anyone was there. I wasn’t greeted. First impressions are very important. If a person is on the front desk they need to greet everyone who comes through the door. I would have given a lower score, perhaps a 4 or 5, but the person assigned my repair was very personable.

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Communication was amazing and service was excellent. Repairs were handled great and I loved the outcome!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellente service from the start

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very courteous and professional. Communication was prompt during the entire process and was completely ahead of schedule. Would recommend shop to anyone looking for an auto body repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The process was seamless from start to finish. Chase is a true professional. He is knowledgeable and maintains impeccable communication. The front desk staff is friendly and helpful.

Likely to Recommend

Repair Quality

Chase made the process seamless. Great communication, top-tier professionalism

Customer Service

Front desk staff is friendly and professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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