Caliber - San Marcos TX
1320 N. Highway 123,
San Marcos,
TX
78666
USA
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as restoring vehicles to like-new condition, often completed ahead of schedule. Communication was a standout strength, with staff providing daily or frequent updates via text and calls throughout the repair process. Many customers highlighted the seamless coordination with rental car agencies and insurance providers. A few customers noted areas for improvement directly from their feedback, including inconsistent completion date estimates, occasional dust or cleanliness issues inside vehicles upon pickup, and isolated concerns about automated update accuracy. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
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Service Quality
"Our car looks and drives like it is new! The entire staff were super friendly and explained everything about ..."
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"... Collison took great care of me and my vehicle. They were very efficient and very thorough every step of the way. I would definitely recommend them. 5 out of 5 stars ..."
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"... status of our car was very much appreciated and the repairs to my sons car were more than excellent. Your team went above and beyond with our vehicle. Id highly ..."
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"... spot in the center that is messing with my vision, my driver's side mirror vibrates a significant amount when I am on the highway, and dust from I assume body filler ..."
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"... not balance or put on properly due to one of the lug nuts nearly falling off my my rim. That is very dangerous and this could have been very bad."
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"... my experience. The employees are really friendly. I got texted almost daily on the progress. They stayed in contact the whole time with me. I left my rental ..."
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"Communication was delivered 100% of the time my vehicle was in your hands. Thank you!"
"They should call their customers on a regular schedule instead of the no phone calls I received."
"... There have been a couple of instances though when I asked very straightforward questions and was given vague answers. I had to ask multiple times to finally get an answer from ..."
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"Excellent work in a timely manner. Even better communication during the entire process. Thanks to all!"
Catherine
(Nissan owner)
reviewed 10/21/26
My Experience - 5.0/5.0 -
Great communication and service. Definitely recommend!!!
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Sarah
(Nissan owner)
reviewed 10/16/26
My Experience - 5.0/5.0 -
The service was excellent
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Donald
(Kia owner)
reviewed 10/15/26
My Experience - 5.0/5.0 -
Very well done job. Amazing customer service. Helped me so much throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and helped greatly with navigating insurance!
Customer Service - 5.0/5.0
Returned Clean
Kevin
(Mitsubishi owner)
reviewed 10/15/26
My Experience - 5.0/5.0 -
Great service and communication very pleased...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
William
(BMW owner)
reviewed 10/12/26
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.5/5.0
Donna
(Honda owner)
reviewed 10/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Allen
(Lexus owner)
reviewed 10/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Patrick
(Audi owner)
reviewed 10/4/26
My Experience - 5.0/5.0 -
The impact my Audi sustained looks to have been absolutely removed by this team. Fantastic work.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joshua
(Ford owner)
reviewed 10/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Miranda
(Honda owner)
reviewed 10/1/26
My Experience - 5.0/5.0 -
Great communication and updates about the status of the repair and when it would be done. Courteous staff answered our questions.
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Ivan
(Hyundai owner)
reviewed 10/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Abigail
(Honda owner)
reviewed 10/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was wonderful. Kenneth was great at communicating and helping me with any questions or concerns I had. He was great!
Honey
(Honda owner)
reviewed 9/28/26
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
Rachel
(Dodge owner)
reviewed 9/28/26
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Kadean
(Hyundai owner)
reviewed 9/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nemecio
(GMC owner)
reviewed 9/24/26
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mark
(Ford owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My service contact, Chris Torres, was amazing! The work was done quickly, right on the schedule Chris estimated, and looks incredible. My only issues is that the automated system kept sending me incorrect updates, and that somehow my washer fluid got drained and was returned to me empty.