Caliber - Loomis
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Would definitely recommend them to friends and family.
Repair Quality - 5.0/5.0 -
Kept me informed throughout the whole process. Advise me if there were any changes. And work looks stellar.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was exemplary and thorough. When it was done, it was as if nothing happened to my car. It was like the original. Also, Mike, the agent was “on it”. He had maintained close communication with me and explained in details what needed to be done. He took his time talking to me and was very professional with his approach. My car was immaculate when I picked it up to take home.
Likely to Recommend - 4.5/5.0 -
I will recommend them due to their responsiveness of the agent.
Repair Quality - 3.5/5.0 -
I’m satisfied with the work done, unfortunately, I noticed that when they reinstalled the rear seats back, they were not aligned creating a significant gap between two seats. Mike, agent , was very responsive when I called him.
Customer Service - 5.0/5.0 -
He’s very responsive, so far , but my car still needs to go back.
Likely to Recommend - 0.5/5.0 -
We will not recommend or use Caliber for future repairs.
Repair Quality - 1.0/5.0 -
Our experience with this car repair service was disappointing overall. Communication with the Service Advisor was lacking—we did not hear any updates on the status of our car until we reached out ourselves five days after dropping it off. We were initially told the repair would be completed by August 4. On July 30, we received a message saying the car was nearing completion. However, on August 1, we were informed there was a delay due to parts, and the completion date would be pushed back by a week. When we arrived to pick up the car, the paint job had an orange peel texture, and there was a visible scratch on the freshly painted surface. This was frustrating, especially since we had already returned our rental car, assuming our vehicle would be ready. We were told the car would be repainted and ready in two days, but it wasn’t actually ready until three days later. While we understand delays can happen, better communication and quality control would have made a significant difference. Unfortunately, this experience was inconvenient and left us with concerns about the service provided.
Customer Service - 1.0/5.0 -
Our experience with this car repair service was disappointing overall. Communication with the Service Advisor was lacking—we did not hear any updates on the status of our car until we reached out ourselves five days after dropping it off. We were initially told the repair would be completed by August 4. On July 30, we received a message saying the car was nearing completion. However, on August 1, we were informed there was a delay due to parts, and the completion date would be pushed back by a week. When we arrived to pick up the car, the paint job had an orange peel texture, and there was a visible scratch on the freshly painted surface. This was frustrating, especially since we had already returned our rental car, assuming our vehicle would be ready. We were told the car would be repainted and ready in two days, but it wasn’t actually ready until three days later. While we understand delays can happen, better communication and quality control would have made a significant difference. Unfortunately, this experience was inconvenient and left us with concerns about the service provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Complete service
Repair Quality - 5.0/5.0 -
Done on time and delivered
Customer Service - 5.0/5.0 -
Great 👍🏻
Returned Clean
My Experience - 5.0/5.0 -
Very professionally conducted business by the attending staff.
Likely to Recommend - 5.0/5.0 -
Reliable.
Repair Quality - 5.0/5.0 -
Very professional work.
Customer Service - 5.0/5.0 -
Good inter personal interaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike and his crew did a great job and were very, very good about keeping me informed on the progress of the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Good communication was much appreciated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time we have used Caliber in Loomis and both times were great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike was great through out the entire experience. He kept me in the loop throughout and was a pleasure to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Have used this location multiple times. Nothing but positive experiences. Mike is great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team to do business with. Mike is great to work with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’d have no hesitation with recommending this shop to any family of friends that might be in need to the work they took such good care of my truck and getting the work done fast and efficiently
Repair Quality - 5.0/5.0 -
Caliber collision took great care of my truck while it was there and made sure I was getting oem parts as well as keeping me updated on the progress with pictures and the truck was done earlier than first expected which was great. The employees took time answering any questions I had about the process and going over everything done when I came to pick up the truck. Overall I was very happy with the work as well as the customer service and would take any vehicles to them.
Customer Service - 5.0/5.0 -
They took great care of my truck and made sure it was all done and cleaned up for me once the repairs were complete and had no problems answering any questions I had about anything during the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes, this is the second time they got to fix that fender. A deer did it in last time. This time it was my fault. The work was done on time and an excellent level of workmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It’s always a pleasure to work with Caliber Collision in Loomis! Their staff is very professional, and the work is exceptional. They are fantastic, we recommend them without reservation!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
What great service from getting estimate to being informed while the work was being performed and the final product,great job,you have a customer for life and will recommend all my family and friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service,totally satisfied and will recommend to family and friends
Customer Service - 5.0/5.0 -
Great service,totally satisfied and will recommend to family and friends
My Experience - 5.0/5.0 -
Everything went along smoothly. Thank you very much.