Caliber - Loveland - Topaz Dr

4.8 (2,927reviews)
97%
1805 Topaz Drive,  Loveland,  CO  80537

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,927)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding communication, and impressive timeliness. Many highlight the professionalism and friendliness of the entire staff, with repairs frequently described as flawless, like-new results. A standout theme is proactive communication through text updates, phone calls, and daily progress reports, which customers greatly appreciate. Vehicles are often completed well ahead of schedule, sometimes weeks earlier than estimated. Customers also express delight at receiving their vehicles cleaned inside and out. A small number of customers noted concerns around incomplete repairs, electrical issues post-service, and occasional communication gaps, reflecting areas customers themselves identified for improvement.
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"A perfect repair and paint job done on my Grand Cherokee TrailHawk. The customer service is the best Ive experienced ..." Read more
"Great experience. Couldn't be more pleased with the workmanship. Car was immaculate when I picked it up inside and ..." Read more
"... network. I was rear ended on the 18th of last month and they only fixed my bumper. They said they fixed the exhaust too and before I even left the lot I had a system ..." Read more
"One of the best repair shops Ive ever worked with. They returned my car in great shape and went above and beyond with the repair and detailing. Very accommodating ..." Read more
"... helpful staff. The communication was excellent and the repair looked great! When I realized that my car was washed and cleaned inside before returning it to ..." Read more
"... damage I had and it getting sent out to a mechanic I got it much sooner than what I thought and even had the pickup day moved 10 days earlier!" Read more
"Was told two weeks and it was done in two days!! Amazing!!"
"It was done 3 weeks earlier then the initial estimate"
"... experience! Great customer service and friendly staff! Our truck was supposed to be finished in 3 weeks and it was finished in one week! Very happy customer! We highly ..." Read more
"My only complaint is that the estimate to complete the repair started out ridiculously long in my opinion. It became more realistic shorter ..." Read more
"Their communication system is amazing"
"The communication and service support during my cars repair was phenomenal."
"... for anything concerning the area that was repaired. I love how they were sending me text updates on my vehicle. The other company did not do that. I love how professional ..." Read more
"The people were very friendly but I left messages that went unanswered both via phone and email. Communication was not great"
"Every move they made I was notified"

My Experience

Everyone I met at Caliber Collision was very helpful eager to help me get my truck repaired. From the time I got the estimate to the time I got the truck back was stress-free. The repair was perfect and was under the estimate in cost. I even got my truck back a day earlier than expected.

My Experience

Friendly, knowledgeable, responded to questions, concerns quickly. The work on the care is exceptional.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome service & explaining questions asked. Matt & Kimberly are great customer focus. Recommend!

Customer Service

Great customer service! Matt & Kimberly were very helpful with questions asked and taking care of my vehicle AND they cleaned the inside of my van!!! Awesome above & beyond.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

These guys are amazing!!! in today’s world, I don’t feel like you are pleasantly surprised by businesses a lot these days. The Customer Service was top-notch, and the communication was better than any repair shop or customer service location that I have ever gone to. They were friendly, quick, and answered all of my questions. If I have any problems in the future, I will definitely use them again.

Likely to Recommend

Absolutely would recommend to anyone in need

Repair Quality

These guys are incredible!!! They communicated better than any other professional business I have dealt with. They also sent me constant updates and got the repair work done faster than expected. I would highly recommend this business to anyone in need and I will definitely be back in the future if needed

Customer Service

Everyone was so nice and professional

Returned Clean

My Experience

The whole process was seamless. Timelines and repair updates were communicated clearly, and the customer service was outstanding. Everyone—from the Fort Collins Riverside office to the Loveland Topaz location—was so friendly and welcoming. I felt completely comfortable leaving my car in your hands. Thank you for the great experience. I’d absolutely recommend you — 10/10.

My Experience

Communication was fantastic. I was kept in the loop the entire time, and the workmanship was wonderful! I highly recommend Caliber for any work that needs to be done.

Likely to Recommend

Repair Quality

Customer Service

Everything was very timely and went smoothly.

My Experience

We were greeted warmly. The hail damage was repaired so well! Matt took care of us. Thank you Caliber Collision-Topaz!

My Experience

Front desk lady was super personable and nice! The guy I spoke to about my suv was super understanding and helped out a lot

My Experience

I appreciated the regular updates. The repair was timely. I’ll come there again if I ever need your services.

Likely to Recommend

Repair Quality

Was very pleased with the repair. Matt was great to work with. Highly recommend.

Customer Service

My Experience

I am very satisfied with my repair

Likely to Recommend

Repair Quality

My car look great

Customer Service

Very friendly and everything was so easy with drop off and pickup

Returned Clean

My Experience

It was like “it never happened “…you guys are great! I’ll give you a “10” out of 1-5

Likely to Recommend

Repair Quality

Exceptional

Customer Service

My Experience

Thank you so much for repairing my car! The front bumper looks amazing and it was a really awesome treat to discover that my car was cleaned from the inside out. Thank you all very much!

Likely to Recommend

Repair Quality

Had to have a new headlight installed. Would have been nice if they cleaned up the other one so I don't have one clear headlight and one oxidized

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I specifically asked for the old part to be saved and they did not follow through.

Customer Service

I think her name was Jasmin, she was very helpful and polite.

Returned Clean

My Experience

Repairs looks great and they were able to get it done in five days. Everyone was nice and it was smooth process.