Caliber - Loveland - Topaz Dr
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
The vehicle check in and pick up procedure for me was somewhat disorganized and confused. Took the receptionist several minutes to locate my appointment. When I picked up my vehicle the repair paperwork had not been prepared.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Lack of notification of completion and several delays of completion.
Returned Clean
My Experience - 5.0/5.0 -
Our car looks like it's brand new. Thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They are a few things that aren’t finished though they did inform me of that but got my truck aback to me so I didn’t have to be without a vehicle while they are waiting on the parts.
Customer Service - 5.0/5.0 -
They kept me informed on the repairs and status of my vehicle. I dropped it off at the Longmont location. They were backed up and when an opening came up in another location they asked permission to take it there. When the finals he’d the repairs they dropped my truck off to me at my house.
My Experience - 0.0/5.0 -
The accuracy of telephonic and email repair updates was less than desired. And, ambiguity does not engender confidence in the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
9.5/10. Alignment of back door with body frame not perfect, but close. Probably done as well as possible. No real complaints. Thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I already had one friend who was going to use them who after my experience isn’t going to now
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0 -
The woman working at the desk as you walk inis great! The rest is questionable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The fact that they listened and kept it only a day finished up the extra repairs that were needed
Customer Service - 5.0/5.0 -
KIm is excellent and I am thrilled that she is there. You cannot ask for anyone better in the customer relations department.
Returned Clean
My Experience - 5.0/5.0 -
Your team is exceptional! Kim is lovely and makes you feel like you have been friends forever. The weekly updates were helpful. When needed I will be back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
See previous comments. They have so much work and so many cars waiting to be fixed, obviously they don't care about good service as they have plenty of work.
Repair Quality - 1.0/5.0 -
After after to come back 2 times, it is finally repaired. The truck is harder to shut than before which I told them about but they did not fix.
Customer Service - 1.0/5.0 -
I made an appointment and waited a week to bring it in. I was told at the time it would be ready in 7 - 10 days. I told them I was paying for the rental so would like it back ASAP. Six days later, I called for the status. I was told the esimater was at lunch and would call me back. He never called me back. I called the next day and talked to somebody who said they were going to look at it that day - seven days after dropping the car off. I was very dissatisfied as there was no reason for my car to sit there for seven days and not be looked at after what I was told. They finally started on my car. After my complaints, the general manager agreed to pay for 10 days of my car rental. After receiving the car back after 21 days, there were still some things wrong with it including a burned out light in the back.and a piece off of the light inside the car. They came and fixed those items. The day the car was fixed again, my husband noticed some panels were not put back in the trunk after the lights were repaired, they came and found those and attached them. That day, they left the light on in the car roof, which used up the juice in my battery and my battery died. They did do some things to fix the wrongs, but it was so stressful, I would never use that company again.
Likely to Recommend - 5.0/5.0 -
Of curse I recomend to my Friends
Repair Quality - 5.0/5.0 -
I satisfied,Caliber Collision did good work
Customer Service - 5.0/5.0 -
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