Caliber - Loveland - Topaz Dr
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The work that was completed on the passenger side of the vehicle is great and looks really nice. I am Very happy with that. When I brought my vehicle in for an estimate and when I dropped it Off for repair, I inquired about additional clean up work on the drivers side front and back corners. Those areas were physically marked as areas to be repaired. I received verbal assurance that those items would be repaired as part of the work. I’m pleased with the with work that was completed. I’m disappointed they not all work promised was completed.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
The work that was completed is beautiful. However, not all of the agreed upon world was completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
For all the reasons listed above
Repair Quality - 3.5/5.0 -
The work on the actual vehicle was good but customer service lacked. They did not hit a single timeline
Customer Service - 2.5/5.0 -
Very friendly but not one time did they call me back when they told me they would. I had to call every time. I heard a lot of apologies but no improvement in service. It was a very frustrating process
My Experience - 5.0/5.0 -
This is the most professional group I've ever worked with. You should be proud.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Highly recommend! Excellent place from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very helpful. The knowledgeable lady at the front desk answered all me questions and took care of the rental car. It was great!
Returned Clean
Likely to Recommend - 1.0/5.0 -
I am not happy
Repair Quality - 2.0/5.0 -
Car is still not finished nor have i heard from anyone, supposed to be a week at most...still nothing
Customer Service - 3.5/5.0 -
Everyone was very nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Timely updates, friendly as heck.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It started really well, but once the payment from LM was sent to the shop, the status updates vanished. The last day I had to call the shop several times to get an update on the status and when to pick up my car.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone that helped me has made me a cheerleader and advocate to promote this company to anyone who needs work done!!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Needed more specific info on progress rather than generalizations that things were going well, no explanation about why it took a week longer to fix than estimate..
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service staff was very friendly. I liked the text notifications to alert me to the status of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
They missed five areas on my vehicle and took way too long. I think they are taking on more work than they can handle
Repair Quality - 3.0/5.0 -
Had my vehicle for 18 days without even starting repairs. Have five areas that need to be repaired after I finally got it back
Customer Service - 4.5/5.0 -
The management team and Nikki were extreme polite and helpful