Caliber - Lubbock - 50th St
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was excellent to work with. They worked with the insurance company and the rental car provider to ensure a seamless experience for me, and the repair was well executed.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Pleasant experience with a good outcome
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I felt the expense incurred on such a small dent was excessive.
My Experience - 5.0/5.0 -
The repair of our vehicle was perfect with great service and communication with the very friendly and profe
My Experience - 5.0/5.0 -
We were extremely impressed by Clovis Caliber Collision, as well as Lubbock. The communication was excellent. The Clovis staff was extremely informative and knew their job. Very please.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We thoroughly enjoyed the professionalism and the staff in Clovis.
Returned Clean
My Experience - 5.0/5.0 -
Thank you very much for a job well done
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Very grateful for the great job done on my car. Looks like there was never a problem with it. Thank you
Customer Service - 5.0/5.0 -
Very professional and courteous
Likely to Recommend - 5.0/5.0 -
Caliber Collision did an outstanding job from the estimate through the finished repairs.
Repair Quality - 5.0/5.0 -
I have only dealt with Trisha and Monica personally so far, but I must say they have been fantastic to work with. My experience with them at Caliber Collision on 50th Street in Lubbock has been both professional and friendly. They treated me exactly the way a customer should be treated. They did not assume I knew anything about the auto body repair process, but they also never made me feel foolish when they had to explain something. They were patient, respectful, and helpful throughout my interactions with them. That kind of customer service makes a stressful situation much easier to deal with. I truly appreciate Trisha and Monica’s professionalism, kindness, and willingness to take the time to communicate clearly. So far, I have had a very positive experience and would recommend this location based on the customer service alone. Also, the repairmen did a fantastic job!
Customer Service - 5.0/5.0 -
I have only dealt with Trisha and Monica so far, but I must say they have been fantastic to work with. My experience with them at Caliber Collision on 50th Street in Lubbock has been both professional and friendly. They treated me exactly the way a customer should be treated. They did not assume I knew anything about the auto body repair process, but they also never made me feel foolish when they had to explain something. They were patient, respectful, and helpful throughout my interactions with them. That kind of customer service makes a stressful situation much easier to deal with. I truly appreciate Trisha and Monica’s professionalism, kindness, and willingness to take the time to communicate clearly. So far, I have had a very positive experience and would recommend this location based on the customer service alone.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very responsive, accommodating to our timeline, repairs appear to be well done and they give us a lifetime warranty on their work.
My Experience - 5.0/5.0 -
Monica was fantastic , she answered all of my questions, she really cares about all of her clients. My car looks great. thanks to all of you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I wouldn't take .y car anywhere else. Monica is the very best. She cares about her customers..